E3 Collision Center

4.9 (141reviews)
100%
2625 E. Anaheim St,  Long Beach,  CA  90804
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Shop AssistantSparkles

E3 Collision is a customer-focused collision repair facility dedicated to delivering safe, high-quality auto body repairs with integrity, precision, and transparency. We specialize in structural repairs, frame alignment, paint refinishing, dent repair, OEM repair procedures, and insurance claim assistance for all vehicle makes and models. As a Tesla Certified Collision Center and preferred Tesla repair location, we are experienced in electric vehicle collision repair and follow manufacturer-approved repair standards to restore Tesla and EV vehicles safely and properly. Our skilled technicians use advanced repair technology and computerized measuring systems to return vehicles to pre-accident condition while prioritizing safety, quality, and performance. We work with all major insurance companies and pride ourselves on exceptional customer service, clear communication, reliable repairs, and a seamless repair experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
GM
GM Electric Vehicles
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (141)

Customers say
Overall Customer Satisfaction
Customers consistently praise E3 Collision for exceptional service quality, with many describing repairs as making vehicles look brand new or better than before. Communication stands out as a major strength, with staff providing regular updates, answering questions promptly, and maintaining professional, friendly interactions throughout the repair process. Timeliness receives positive feedback, with many repairs completed on schedule or even ahead of time. Customers appreciate the thorough cleaning service, describing vehicles as spotless and showroom-ready upon return. The shop demonstrates strong expertise with Tesla vehicles and handles insurance coordination effectively. While most experiences are highly positive, some customers noted occasional delays and sparse communication in isolated cases.
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"... were approved and were finished ahead of schedule. They did an amazing job. You cant even tell there was damage to the vehicle and they topped it off with a fresh ..." Read more
"... kept me informed, and made the whole process smooth. The repair quality, paint match, and attention to detail look amazing. I truly appreciate the team and am grateful for ..." Read more
"... checked, they do fast and extremely high quality work. They had my Tesla fixed like brand new in a few hours. I will always go back to E3" Read more
"Left my car in new condition!"
"Hi there, I just wanted to say that E3 is hands down the greatest ever when it comes to car fixes. The team is knowledgeable, professional, and always ..." Read more
"... which was the longest part of this whole process, the repairs were approved and were finished ahead of schedule. They did an amazing job. You cant even tell there ..." Read more
"Early, 3 days ahead of schedule. Was told 11626 and was ready for pick up 11326. This place is efficient!"
"Just as promised and delivered on time"
"Yes! My vehicle was ready on time as promised. The process was smooth, and I appreciated the clear ..." Read more
"Early!"
"Yes. E3 Collision kept me informed every step of the way with timely updates and clear communication. I always knew the status ..." Read more
"Communication was top notch, very professional with the updates"
"Theyre always super helpful, communicative, and professional"
"Awesome communication throughout the process."
"Information was sparse"

My Experience

I went to E3 Collision to get a dent on my Tesla trunk repaired. Crystal at the shop told me that Teslas are made with Aluminum so the entire trunk would need to be replaced. She said that it takes at least five days to get the panel. I was in touch with her to find out if the panel had been delivered so that I could leave my car at the shop. When I dropped off my car, she assured me that the panel had been received. When we went to pick up the car, I asked her if the panel had been used to replace the trunk door. That is when, for the first time, she said that the panel was not needed and had not been used. Granted that Crystal had been a pleasant person but it was a shock that she had not provided us the truth about the repair earlier. She also mentioned that she had worked with the numbers to show that the repair cost was the same as what the replacement would have cost. That lowered her credibility further. Although the car was repaired, I was disappointed that she misled us regarding the repairs.

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Returned Clean

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Repair Quality

Easy to coordinate. Jason was amazing!

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Returned Clean

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I highly recommend E3 Collision to anyone looking for excellent workmanship and outstanding customer service.

Repair Quality

I had a great experience with E3 Collision! They repaired the damage to my car, and I couldn't be happier with the results. My car looks like new again, and the quality of the work is outstanding.

Customer Service

Excellent customer service! Everyone was really kind and hospitable. Crystal, who helped me throughout the process. She was incredibly kind, professional, and kept me informed every step of the way. Her friendly attitude made me feel welcomed every time.

Returned Clean

My Experience

Very good customer service from everyone, especially Jason who kept me up-to-date on my repairs.

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Good job

Repair Quality

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Great customer service

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10/10. I would absolutely recommend E3 Collision to friends and family. They provided excellent customer service, quality repairs, clear communication, and returned my Tesla looking like new. Thank you for the great experience!

Repair Quality

10/10. The before and after photos speak for themselves. E3 Collision took great care of my Tesla, kept me informed, and made the whole process smooth. The repair quality, paint match, and attention to detail look amazing. I truly appreciate the team and am grateful for their work.

Customer Service

10/10. Excellent customer service from start to finish. The team was friendly, professional, kept me updated throughout the repair, and answered all of my questions. Thank you for taking great care of both me and my Tesla. I truly appreciate the outstanding service!

Returned Clean

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Definitely recommend this shop to friends and family, because I know it won't let me down

Repair Quality

Amazing customer service, very understanding of customer situation, Krystal made everything possible even the impossible, she did for me more than 200% Definitely recommend it.

Customer Service

Amazing personal service, very professional

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My Experience

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Would have been a 10 had I received more updates to be kept informed

Repair Quality

Customer Service

Staff was courteous and helpful

Returned Clean

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Repair Quality

I really love doing business with E3 collision. They really made me feel welcomed and at home. They all felt like family around there, and they are very structured in ordered, and they are committed to produce as they say that they would in a timely manner.

Customer Service

However, their customer service call center was the worst and if I did not know the actual individuals personally from E3 collision, I definitely would have walked away the very first time I had a contact with that call center just from their reputation and interaction with me alone

My Experience

Everything went exactly as I expected. Thanks!

Likely to Recommend

Definitely recommend!!!

Repair Quality

You speak of over, above and beyond exceptional service, E3 Collision gives that and much more. My wife experienced a rear end collision. We were recommended by a good friend to choose E3 for repairs. The friend contacted Emilee and Emilee contacted me and from there it was thank you, thank you, thank you. We live in the View Park section of Los Angeles, Emilee in Long Beach sent a flatbed that picked my wife's SUV up, and took it to E3 for repairs, thank you. Emilee coordinated with our insurance company for financial arrangements and agreements, thank you. Emilee kept us informed every step of the way of what needed to be done from start to finish, thank you. When repairs were completed, Emilee contacted me to coordinate a time for the truck to be returned, the truck was brought back to our home by her drivers looking showroom floor brand new, thank you. I spoke with and also returned text messages from Emilee throughout the process, but I have never met nor have I seen her in person nor stepped foot in E3's business in Long Beach, thank you!!! If you ever are in need of auto body repairs head straight to E3 and ask for Emilee and tell her you were recommended by me, Carlton G., thank you.....

Customer Service

You speak of over, above and beyond exceptional service, E3 Collision gives that and much more. My wife experienced a rear end collision. We were recommended by a good friend to choose E3 for repairs. The friend contacted Emilee and Emilee contacted me and from there it was thank you, thank you, thank you. We live in the View Park section of Los Angeles, Emilee in Long Beach sent a flatbed that picked my wife's SUV up, and took it to E3 for repairs, thank you. Emilee coordinated with our insurance company for financial arrangements and agreements, thank you. Emilee kept us informed every step of the way of what needed to be done from start to finish, thank you. When repairs were completed, Emilee contacted me to coordinate a time for the truck to be returned, the truck was brought back to our home by her drivers looking showroom floor brand new, thank you. I spoke with and also returned text messages from Emilee throughout the process, but I have never met nor have I seen her in person nor stepped foot in E3's business in Long Beach, thank you!!! If you ever are in need of auto body repairs head straight to E3 and ask for Emilee and tell her you were recommended by me, Carlton G., thank you.....

My Experience

I had a great experience with E3 Collision after my car was rear-ended. They did an amazing job repairing my Model Y, it honestly looks like new again, and I couldn’t be happier with the quality of the work. A special thanks to Crystal. From start to finish, she kept me updated throughout the entire process and was always professional, polite, and incredibly helpful. What truly stood out was her level of care. she went above and beyond to make sure everything was smooth and stress free. Even when we were leaving, she personally came out to help guide us safely through traffic, which was such a thoughtful and unexpected gesture. It’s rare to find someone so dedicated and attentive. Crystal made the whole experience feel seamless and reassuring. I’m truly grateful for her exceptional service and would highly recommend E3 Collision to anyone.

Likely to Recommend

Would definitely recommend.

Repair Quality

Service was awesome. Everybody was friendly and communicative. They did a great job.

Customer Service

Great, everything was explained well and they were welcoming and helpful.