Eagle Auto Body - Wfs
In operation 7 years.
Eagle Auto Body is an individually owned business that aims at customer service. We take pride in a job well done and aim to be the collision repair facility of choice for the community surroundings. We make a promise to treat each customer as family, and to give back to the communities that allow us to serve them. We have been in business since 2017 out of Decatur, Texas. We offer Free Estimates, and a Lifetime Workmanship Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0 -
To Me Repairs Should Have Been Done Correctly The First Time
Repair Quality - 3.0/5.0 -
I Don’t like To Give Negative Feedback But My Experience With Eagle Autobody Wasn’t The Greatest.I Received A Phone Call From Them And Said My Truck Was Ready To Be Picked Up Upon Arrival I Looked Over The Truck And It Was Filthy Was Not Detailed Like I Feel It Should Have Been.Also There Work Was Not Very Good.There Was A Run On The Driver Side Fender And A Crease Down The Driver Rear Door.I Told The Manager That This Was Not Acceptable And I Was Not Happy With There Work.I Ask Him Why The Truck Was Not Repaired Better Than This And Why It Wasn’t Detailed And His Answer Was That They Were Trying To Rush It Out.Then He Assured Me They Would Take Care Of The Concerns With The Problem And Would Get Back To Me.They Called Back And Said All The Issues Were Resolved And It Was Ready.This Time The Truck Was Detailed But There Was Still A Small Crease In The Rear Door.I Guess Me Being An Body Man From The Past It Just Didn’t Meet My Expectations But I Needed My Truck And Didn’t Want My Insurance Company Having To Pay More For A Rental Car.
Customer Service - 4.5/5.0 -
No Issue With Customer Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. This company had great customer service and kept me updated throughout the entire process. My car looks as good as new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I greatly appreciate the extra effort Tristan put in to my case. He stayed after hours on a Friday evening to take me to a UHaul dealer when I dropped my truck off and then met me on a Sunday morning so I could pick it up. He is a terrific representative of your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the quality of work, time to complete the job, and service provided. In particular, I am grateful for the extra effort and time Tristan devoted to my case. He stayed after hours on a Friday evening when I dropped off my vehicle and even took me to a UHaul agency to get a replacement vehicle. When the job was completed, he came to the shop on a Sunday morning so I could pick up my vehicle. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Paint was matched, very good job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely and quality repairs and great customer service.
My Experience - 5.0/5.0 -
Thanks for a job well done. Appreciate the communication throughout, and also appreciate your team going above and beyond helping with our self pay portion. The work accomplished appears to be top notch. Will highly recommend your business to others!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service. On time and in condition as promised.
My Experience - 5.0/5.0 -
Great communication, fast work, fair pricing. It took longer than they expected with the labor but they didn't change the amount they quoted me.
My Experience - 5.0/5.0 -
Professionalism, customer service, attention to detail and quality of work are unmatched. The teams inter-communication skills always kept me informed on the progress with my insurance claim and my vehicles completion status.
My Experience - 0.0/5.0 -
only contact i had with this shop was if i called myself. could not get straight answers. took 3 weeks, almost 4 for the most minor damage. i’ve been in worse wrecks before and it took half the time it took this shop to finish my vehicle. they promised updates twice a week, i got two updates the entire 3 weeks. had to call multiple times for them to get my rental extended but it didn’t happen until probably the 5th call. vehicle looks great, but not worth the hassle i went through.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Honest and up front on the whole process, super easy to communicate with and work was Exceptional. Thank you Eagle Auto Body! Camaro looks awesome!
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work
Customer Service - 5.0/5.0 -
Professional
Returned Clean
My Experience - 5.0/5.0 -
All the staff I interacted with were friendly and helpful. Tristan (I think that was his name) was incredibly polite and helpful! Great experience all around, and I will be recommending Eagle Auto Body!