Eagle Collision Repair Center, Inc.

4.9 (1,368reviews)
98%
7970 Galveston Road,  Houston,  TX  77034
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Shop AssistantSparkles

In operation 26 years.

Eagle Collision Repair Center Est. 2000 26 Years of Excellence Houston’s leading EV, fleet, government, and collision repair facility. Certified in Tesla, Rivian, Polestar, Volkswagen, Honda, Acura, Ford, GM, Infiniti, &more. We are proud to be Houston’s first and only Polestar-Certified Collision Center, serving Texas and Louisiana with complimentary vehicle pick-up and delivery when needed. We are also Texas’ first EV-Certified Honda and Acura Collision Center,fully equipped to repair electric and gas vehicles,Amazon vans commercial fleets, school buses,& government units. SAM and GSA registered,trusted by Amazon,Enterprise,Hertz, Avis,& multiple agencies.Our advanced facility features EV quarantine and high-voltage safety protocols, ADAS calibration, precision alignment, frame repair systems, and heated downdraft paint booths. From minor dents to major structural repairs, we restore vehicles safely and professionally. 24/7Service:713-930-8000 Eagle Collision Repair Center We Restore

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Cadillac CT6
Chrysler
Corvette C8
Dodge
Fiat
Ford
Genesis
GM
GM Electric Vehicles
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Polestar
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla
Volkswagen

Reviews (1,368)

Likely to Recommend

Repair Quality

First they kept my car way past 30 days I had to keep the rental car and I has to pay 500 out of my pocket to enterprise. David never got back with me about helping on it. Second the mirror on passager side is Crack so yeah not happy with service.

Customer Service

Likely to Recommend

Took over a month for minor repairs, main reason is that it was reevaluated 4 times; this could only mean that whoever evaluated & assessed my vehicle had no clue. The shop never answers any phone calls; I called at least 16 times and never got a human on the phone. When I picked up my vehicle it had new damage on the opposite side as the original damage, hmmm... so they only looked at one side? If this were a hail damaged vehicle, and the shop was told the hail came from east winds, would they not look on the west side for damage...I guess not...

Repair Quality

Customer Service

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Repair Quality

Great service love David will use you all again and refer my friends.

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Repair Quality

I had rear rim damage that was overlooked which resulted in me paying over 600 dollars the following day for a new rim.

Customer Service

They were great communicating and having me as a priority

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y'all were absolutely great I appreciate you so much you just don't know you did a great job on my car I love it I will be back to you all

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Terrible customer service, did not explain anything. Worst experience I’ve ever had !

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I was very happy with the work done on my car.

Repair Quality

Customer Service

I am totally satisfied with the work and my car was in the shop for a short time.

Returned Clean

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Repair Quality

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Gave for repair but they damage the back of car and when i told them they make excuses by saying its from early one

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Returned Clean

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Absolutely!!

Repair Quality

I loved my experience and Scott was the icing on the cake!!!

Customer Service

Likely to Recommend

Repair Quality

Great staff very communicative and eager to help. They listen to your problem and try their best to fix it as much as possible. I really appreciate this team and there hard work.

Customer Service

Super friendly and easy to talk too.

Likely to Recommend

Repair Quality

I still have issues with my car after picking my vehicle. The front end problems that will need to be resolved by another automotive repair shop. They had my vehicle for 30 days.

Customer Service

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Repair Quality

David Hicks and their collision team always do good work. That's why I continue to return when I need any work done!

Customer Service

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I wouldn’t recommend just because the employee with a speech problem was rude and was not listening to what I wanted. I had to repeatedly insist on getting a new headlight and he kept giving me excuses. He even insisted to polish the scratched headlight but neglected the fact I wanted a new one. After he polished the headlight he told me he went ahead and polished my other headlight (which I did not ask him to do) and told me he had done it for free. When I told him I did not like the polished headlight he told me I owed him money because he had polished it for free.

Repair Quality

Only because they were giving me a used and scratched headlight when my insurance was paying for a brand new one.

Customer Service

The man that has a speech problem was being rude and was the one who insisted on me keeping the scratched headlight and even got mad when I insisted on getting a new one. Other than that Gabriel and Mackenzie were nice.

Likely to Recommend

Repair Quality

Inside need some work but not done. Things were broken inside only two items. Out side was great.

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Customer Service

Returned Clean