East Coast Collision

4.8 (1,427reviews)
96%
5320 Eisenhower Ave,  Alexandria,  VA  22304

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,427)

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I have already recommended you to my friends. We were very happy with your repair of our Honda Civic!

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The change of nearly $3000 in original to final estimate would make me think twice about coming again

Repair Quality

The work was paid for my State Farm who covers the fellow who hit my car. I was shocked, however to see that original in person estimate of around $4500 ended up costing well over $7000. Seems odd to me, but I can provide original to insurance co if needed.

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I definitely recommend east coast Collison

Repair Quality

I was very pleased with your work thank you so much for taking such good care of my car

Customer Service

Very welcoming folks

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Customer Service

This is my second time using East Coast collision. I chose them because I had a great experience the first time, both occasions I was happy with the service. The employees were courteous and I was given updates on the progress of the repairs, they were finished ahead of schedule and the quality of the work was excellent.

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THEY DID AN AMAZING JOB WORKING ON MY CAR HIGHLY WOULD RECOMMEND

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Outstanding customer service. You guys are the epitome of professionalism. From the moment my car was damaged you navigated me through the process with care and attention. You finished the repairs very quickly and did the job right. I would enthusiastically recommend you to anyone in need of body work. You guys rock.

Customer Service

See previous comments

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Great service, fast turnaround, solid work. Would use ECC again.

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The guys were professional, did an excellent job, and my car was cleaner when I got it back so when it went in

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Their customer service answered all my questions, clearly and concisely, and nothing they said was incorrect.

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I will.

Repair Quality

Welcome Gentlemen. You did as you promised and I really appreciate the whole team. Thank You.

Customer Service

Very professional.

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Juan and the team were the best Thanks

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Great service, very communicative, easy to drop off and pick up, friendly, explained exactly what needed to be done on my car in terms I understood!

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Job very well done. Very responsive re updates.

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Friendly!

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Translated from Spanish by Carwise
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Recomendado

Repair Quality

Muy buen trabajo gracias

Customer Service

Muy amable

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Likely to Recommend

Repairs seem good so far.

Repair Quality

We are waiting for matching head light part noticed at pick up. So far works seems good. You guys were highly recommended by State Farm. My only issue were the delays.....though I realize mini coops are difficult to work on.

Customer Service

2 delays pushed work into 3 weeks.

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Repair Quality

Great customer service and great craftsmanship

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