East Coast Collision

4.8 (1,423reviews)
96%
5320 Eisenhower Ave,  Alexandria,  VA  22304

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,423)

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Will rate higher if we can fix the sensors issue

Repair Quality

Car sensors have been bonkers since the fix- will reach out for support

Customer Service

Everyone was nice

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Customer Service

Did a great job communicating with me and keeping me updated on progress.

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I’m glad that the final decision was to replace my bumper instead of repairing it! I love my new bumper! Thank you so much! 😊 πŸ™

Customer Service

Juan greeted me when I first arrived. He was very professional and polite. Thank you! πŸ™

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Great work!

Customer Service

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My wife and I have used East Coast Collision four times and have been very satisfied.

Repair Quality

East Coast Collision did a great job on my car. It looks like it did when it was brand new.. you would never know it was in an accident that damaged both sides of the car.. thank you

Customer Service

Update calls were made on a timely basis

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Repair Quality

Other comments: -Clear repair timeline -Easy to reach over the phone with questions -Provide transportation to rental car company

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I usually don’t make recommendations

Repair Quality

Fast and excellent work.

Customer Service

Friendly and knowledgeable,

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I have known this place for so many years. They are the best for car repair!

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Already lining up family to East Coast!!

Repair Quality

I recommended you to my wife Judy and my so Matt. Great work and friendly people.πŸ˜€πŸ˜€πŸ˜€πŸ˜€

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My car looked really nice. The work was clean and professional. The cleaner out the inside a wiped it down and vacuumed. I was pleased

Customer Service

Pleasant and professional and courteous. The only reason for the 9 is there was some confusion when they first texted me to set up the repair work. But overall good job

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They called me to come and pick up my car but when I got there I noticed that My rav4 was not fully fixed I complained and they rescheduled another appointment for me to bring the car to them so that they can fix properly but when I drove to the house I noticed that some of the original labels on have been changed like Ravv4 and XLE HYBRID changed with Silver colors instead of the original black color then went back to the next day to showed them the kind of labels they put on my car and the Manager said oh sorry the you came to pick up your car the one we ordered had not arrived and we want you to drive your car meanwhile they called me to come and pick up the car because they were done fixing it I also noticed that about quarter of the fuel has been used because the fuel tank was full before I left the car like some one was using the car

Customer Service

Not satisfied with the work done on my car

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Repair Quality

Everything is running fine. Thank you for your work.

Customer Service

Very professional and polite.

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Repair Quality

Excellent customer service ! My car looked nice after the repair and they also gave me a free touch up kit.

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