East Coast Collision

4.8 (1,425reviews)
96%
5320 Eisenhower Ave,  Alexandria,  VA  22304

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,425)

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Of course I recommend to everybody that you’re the best...

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I am super satisfied. You make a excellent work in my car 🚘. I am very happy. Thank you so much. I don’t change East collision for nothing, you’re the best.....

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Excellent

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Would recommend

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Excellent work! Kept me posted on the work

Customer Service

Great service

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I had excellent customer care and service. In any service to the public that is the most important thing. Listening, caring about the customer and what’s important to the needs of their vehicle. That’s the kind of customer care I received from Juan. Thank you again for everything.

Repair Quality

Juan from staff was excellent. He was super, super helpful, and patient. He kept me informed of every detail when my car was being repaired. Juan, and your staff gave me Excellent customer care. Thank you East Coast Collision, please stay this great with your customer care. Be safe.

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the shop needs to resolve these issues and provide a rental car since we will have to take it back in.

Repair Quality

My husband called the shop after we took the car jhome and noone has called him back. There are multiple paint spills, electrical issues and a huge scratch on through the paint on t he bqck of the car that was not there when we dropped it off.

Customer Service

no call back about the issues we identified

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An excellent job. Thanks

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Friendly and responsive

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Great company, employees and work!

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The staff was very helpful and friendly. My car was completed sooner than anticipated and looked as good as new.

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I am not sure because Customer bringing vehicle for any repairs deserves proposal from east Coast,get an agreement before moving forward and that was not my case even if insurance will pay for it

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They did a good job repairing the front bumper. However the airbag light is still showing on my dashboard.

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Amazing and timely work! This is the second time I use East Coast Collision and I’m very satisfied.

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This is now the fourth time we have taken one of our cars to East Coast Collision for repair. They are the absolute best!

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