East Coast Collision

4.8 (1,426reviews)
96%
5320 Eisenhower Ave,  Alexandria,  VA  22304

In operation 23 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,426)

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Repair Quality

Customer Service

Overall, customer service was fantastic. Here are a few points of constructive criticism since you asked. They said they’d be in touch all along the way with updates and give me plenty of notice on when the car would be complete, and after the first or second day, I didn’t hear from them until it was ready. This was fine since it was ready when they said it would be ready, and I was prepared to pick it up that night. So, I wouldn’t over promise updates. They also didn’t tell me that the storage fee for not picking it up within 24 hours didn’t apply to the weekend. That would have been good to know since getting there Friday during rush hour was a challenge.

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The repair was great. The only downside is they didn’t clean up the interior of my car/wipe down the seats after.

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Bumper and bodywork looked very good. Unable to repair damage to door beeper.

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Lo tratan muy vien i excelente trabajo gracias a todos los trabajadores por su trabajo

Customer Service

Exsente

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I am so impressed by the professionalism of staff’s communication, work, and final product. I would highly recommend this place to everyone who needs auto body work.

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Credit card fee charged to customer

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East Coast collision is very nice to work with. My car keeps getting vandalized, and they make everything like new again.

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They are very nice and will call with updates

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Completely satisfied. They went above and beyond my expectations.

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I already recommended to someone.

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Fantastic service. Quality work!!

Customer Service

Friendly, helpful, and courteous staff.

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The work was professional.

Repair Quality

The repair of the bumper collision was excellent. Alfi and Guan have been very courteous.

Customer Service

Excellent work. The time for the repair was prompt. Alfi and Guan were very courteous

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