East Coast Collision LLC

4.9 (2,413reviews)
98%
3 J P Morgan Ct. Suite B,  Waldorf,  MD  20602

In operation 8 years.

East Coast Collision, located at 3 J. P. Morgan Court, Suite B, Waldorf, MD 20602, is a well-established, family-owned auto body repair center founded in 2018. Its reputation is grounded in quality craftsmanship, a customer-focused ethos, and strong ties to the Waldorf community. Our mission-driven service is built on a foundation of superior collision repair. East Coast Collision aims to enhance roadway safety and serve the Southern Maryland community with integrity.

Services
  • Free Estimates
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (2,413)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as outstanding, first-class, and exceeding expectations - vehicles often returned looking brand new. Communication stands out as a major strength, with customers appreciating daily text, email, and phone updates that kept them informed at every stage, eliminating the need to follow up. Timeliness is another highlight, with many vehicles completed ahead of schedule. A few customers noted delays in repairs or communication gaps during extended jobs, and occasional fitment or cleanliness concerns were mentioned directly in their feedback.
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"The repairs were first class. My car has new life now."
"care looked so good after receiving it back!"
"Excellent work! A friend recommended them and the results were outstanding. My car looks great! Excellent work by the team and the people. From now ..." Read more
"... stress-free. The quality of the repair work was outstanding. The bumper looks as good as new, with seamless color matching and precise alignment. Its clear that the technicians ..." Read more
"... was incredibly impressed by the professionalism and the high quality of the work preformed. The entire process was painless, and the results are excellent. Thank you for your ..." Read more
"... completely satisfied with the quality of the work. I even received my car one day earlier than expected. Thank you!" Read more
"... my vehicle to be ready in about two days or so but it was ready the very next day early" Read more
"Vehicle was ready earlier than quoted."
"I received notice that my car was ready two days in advance of the expected date."
"... car looks great, and the staff were welcoming, but it took much longer than initially communicated." Read more
"... provided top notch service from beginning to end! I received a text or email daily on the status of my car and I am completely satisfied with the quality of ..." Read more
"I received text updates at every stage of the process. Superior communication and a great way to do business."
"... experience Ive ever had with any auto body shop. The communication was great and I knew where my car was at every point of the repair process." Read more
"... excellent from start to finish throughout my car repairs. They kept me updated every step of the way, which was incredibly helpful and gave me peace of mind during the process. The ..." Read more
"... was fine. Your AI text communications are good, but when I replied for more information I never heard back." Read more

My Experience

The fact that my car was soooo clean inside and out when I got it back was a very pleasant surprise. I did take a look at the work completed and that was very well done too. Much appreciated!!! Great customer service from the time I dropped my car off, communication during the process, and when I picked up my car. Again, much appreciated!!! Thank you very much!!!

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Returned Clean

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My Experience

East Coast Collision provided an outstanding experience from start to finish. From the moment I arrived, I was greeted by a friendly and professional staff. Russel took the time to thoroughly inspect the damage to my GMC Canyon, clearly explained the repair process, and provided a detailed estimate with no surprises. Throughout the repair, I received regular updates, which gave me confidence that everything was on track. When I picked up my truck, the quality of the work exceeded my expectations. The hood and fender look absolutely flawless, there’s no sign the damage was ever there, and the truck looks brand new. Thank you for making the entire process so easy!

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My Experience

Excellent repair team Thank you

My Experience

Everyone that I dealt with from dropping off to the pickup of my Audi was so professional. everyone treated me with utmost respect, all were professional and courteous. I truly would recommend you to anyone that is in need of car repair. Thanks again for being you.

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Returned Clean

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April was very attentive to detail. I appreciated their customer service and professionalism. My car looks great!

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Very communicative

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Returned Clean

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Great customer service!

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Returned Clean

My Experience

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Great place to fix you’re car highly recommend

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Good customer service

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I must say that I am extremely satisfied and impressed with East Coast collisions I bought my Ford 1990 Ford F150 for panel restoration and let me tell you the staff are all stand-up people. You can fill it when you walk in and thanks again David I wanna give you a great big shout out.

Returned Clean

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Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy.Special shout out to Russell, thank you!

Repair Quality

Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy. Special shout out to Russell, thank you!

Customer Service

Professionalism exemplified throughout my experience with East Coast! My Mach-E was done right the first time, and their quality control and attention to detail are sensational. It was a big job! If I had to use one word to describe the team, it would be "magicians"— (check out before and after) because their true secret potion is simply unmatched empathy.Special shout out to Russell, thank you!

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The time frame on getting my car fixed was amazing! I was well updated on every what was going on with inspection and on parts. I would definitely come back again in the future for future repairs when needed!

Customer Service

The ladies answering the phone were incredibly nice and patient me.

Returned Clean

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Very quick and good communication.

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They were polite and explained all the details well

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Such nice people and great work done!

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Returned Clean

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Returned Clean