Complete Auto Body and Service Center

4.9 (4,103reviews)

98%

(301) 638-1600

2360 Crain Hwy, Waldorf, MD 20601

98%

See Photos

2360 Crain Hwy
Waldorf, MD 20601

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Complete Auto Body and Service Center

See Photos

2360 Crain Hwy
Waldorf, MD 20601

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 34 years, 29 years at this location.

We are a locally owned business, working for our community. We have been in business for over 30 years. We work with all insurance companies, customers pay cash and can repair all makes of vehicles.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (4,103)

Sort By:
Newest
Rating

3,537 Customers Rated

5 Stars

77.4% Complete

(3174)
4 Stars

5.7% Complete

(233)
3 Stars

1.3% Complete

(55)
2 Stars

0.5% Complete

(22)
1 Star

0.2% Complete

(8)
< 1 Star

1.1% Complete

(45)

Customers say

Overall Customer Satisfaction

Customers consistently praise Complete Auto Body for exceptional service quality, professionalism, and attention to detail. Repairs are frequently described as flawless, with vehicles returned looking brand new or better than expected. Many customers highlight the welcoming and knowledgeable front desk staff, noting their warmth, courtesy, and efficiency. Communication is a standout strength, with customers appreciating regular phone calls, text updates, and portal notifications that kept them informed throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. The shop also earns loyalty through consistent results, with many reviewers identifying themselves as repeat customers who actively refer friends and family. A small number of customers noted concerns such as parts delays, minor unfinished items, or post-repair issues, reflecting areas customers feel could be further refined.

Select to learn more

Service Quality
Timeliness

"... they did a complimentary buff on the paint, because the finish is flawless. Im extremely pleased with the work, and the customer service have an appearance that ..." Read more

"... satisfaction. Its not often you find a repair shop that combines expertise with such excellent customer care. I highly recommend their services to anyone in need ..." Read more

"... my dad; who has also been coming here for years. Customer service and the car services received are always in tip top shape. Really appreciative to have a place I trust to do ..." Read more

"My repair was finished right on schedule, and everyone I interacted with was professional, ..." Read more

"very satisfied with work done on my car. Repairs were completed ahead of schedule."

"I was extremely earlier than expected"

"Vehicle was ready ahead of pickup date"

"My vehicle was ready before the deadline"

Service Quality
Timeliness

Service Quality
Timeliness

"... they did a complimentary buff on the paint, because the finish is flawless. Im extremely pleased with the work, and the customer service have an appearance that ..." Read more

"... satisfaction. Its not often you find a repair shop that combines expertise with such excellent customer care. I highly recommend their services to anyone in need ..." Read more

"... my dad; who has also been coming here for years. Customer service and the car services received are always in tip top shape. Really appreciative to have a place I trust to do ..." Read more

"My repair was finished right on schedule, and everyone I interacted with was professional, ..." Read more

"very satisfied with work done on my car. Repairs were completed ahead of schedule."

"I was extremely earlier than expected"

"Vehicle was ready ahead of pickup date"

"My vehicle was ready before the deadline"

Ronald (Ford owner) reviewed 10/21/26

Everyone was great. From my first phone to when I picked up my repaired vehicle I couldn't have asked for a better experience.

Jennifer (Ford owner) reviewed 10/19/26

Adam went above and beyond to identify a parts issue with my Ford Edge and kept me updated regularly on the status via text messages and phone calls. I don't want to have another accident but if I do then I will gladly return to Complete.

Camisha (Toyota owner) reviewed 10/19/26

Tynisha (Chevrolet owner) reviewed 10/18/26

Ana (RAM owner) reviewed 10/16/26

Adam and the entire Complete Auto Body team demonstrated professionalism and compassion. The work performed was exceptional.

Martin (Jeep owner) reviewed 10/15/26

Malora (Infiniti owner) reviewed 10/12/26

My experience with you all was nice. Customer service was on point. If had recommend you all to someone else. With out a doubt I would. Thanks again for your service.

Prentiss (Genesis owner) reviewed 10/9/26

Exceptional customer service

Mark (Honda owner) reviewed 10/8/26

Venita (Lexus owner) reviewed 10/5/26

Carol (Lexus owner) reviewed 10/2/26

Absolutely, positively! Adam kept me updated throughout the whole process. People at the front desk couldn’t have been nicer.Great communication.

Martha (Jeep owner) reviewed 10/2/26

Sabrina (Kia owner) reviewed 10/1/26

Love the excellent body work they did on my Kia. Very professional. Kept us informed the whole time through the process. Definitely would recommend to anyone that needed body work , and the whole crew were very nice

Tasianna (Honda owner) reviewed 10/1/26

My car looks great! I’m very pleased with the professional work that was done!

Nice work!

Friendly and courteous.

Gilbert (Jeep owner) reviewed 9/28/26

Scott (Ford owner) reviewed 9/28/26

Anthony (Ford owner) reviewed 9/28/26

Dominique (Ford owner) reviewed 9/26/26

Eric (Dodge owner) reviewed 9/21/26

Carol (Volvo owner) reviewed 9/17/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Complete Auto Body and Service Center

Take photos and get an online estimate

Schedule an estimate appointment

About Complete Auto Body and Service Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (4,103)

3,537 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0