East Texas Collision Repair

5.0 (95reviews)
100%
4719 Old Troup Highway,  Tyler,  TX  75707
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
I-Car
Jeep
Kia
Nissan
Ram

Reviews (95)

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Customer Service

My Experience

Our car looks great. Highly recommend East Texas collision.

Likely to Recommend

Repair Quality

East Texas Collision (Edgar) was amazing. He was an incredible advocate for me against my OWN insurance company. He fought to get quality OEM parts, when the insurance wanted to go with cheap aftermarket parts. Communication was smooth and he always kept me up to speed with the entire process. I hope I never have to use East Texas Collision again, but I do, I would in a heart beat.

Customer Service

Amazing

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Likely to Recommend

The shop does great work and has excellent customer service

Repair Quality

Mike was really easy to work with.

Customer Service

The staff there are really friendly and helpful

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Likely to Recommend

Yes, I would recommend East Texas collision and Dave is a great guy. I appreciate them too.

Repair Quality

They were very nice and kept me informed as they worked on my car. I really do appreciate that.

Customer Service

They let me know what they were doing and why I would take longer and I appreciate that

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Likely to Recommend

Repair Quality

Im not upset with anything that you guys did the work is beautiful but it took a long time to get parts apparently. Thank you for doing the repairs and if any time in the future if I need repairs on my car or truck I'll be sure to bring it to you

Customer Service

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My Experience

I will do my best to tell my friends etc. to use East Texas Collision to repair their car. You did a great job!

My Experience

Great communication, great service and overall got the car fixed right and looking incredible the first time!

My Experience

Mike was very patient with my numerous questions. He was very knowledgeable and the work was done quickly. He communicated clearly and in a timely manner.

Likely to Recommend

Repair Quality

The staff at East Texas collision worked with me every way possible. And they did a great job. Car looks just like new. East Texas collision has been my body shop for over 15 years and they have always did good work and I have no problems at all recommending Roberto and his staff at East Texas collision.

Customer Service

Once again great work, great staff and no problems at all.

Returned Clean

My Experience

Edgar was absolutely amazing to work with! I love how they send you vehicle updates multiple times a week and include you in whatever information between them and the insurance companies! Very upstanding people! If you need help they are definitely your go to!

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I tell everyone where I got the work done. They all want to know. It's that good.

Repair Quality

Beautiful work done on our SUV. You can't even tell it was ever hit.

Customer Service

Everyone is friendly

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No comment

Repair Quality

No comments

Customer Service

Very pleased with the repairs on the vehicle the updates on vehicle before completion was awesome. Overall everything was great.

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