Eastex Collision Repair
Eastex Collision Repair a full service auto repair shop with 300 plus combined years of experience established in 1952 owner Jerry Hicks and staff share a common goal where a quality repair is invisible and there is no place better.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Daniel was great and helped a lot. Would recommend to anyone in need of a collision repair facility.
My Experience - 5.0/5.0 -
Thanks Daniel! My Altima body work and AC are great! The detailing was superb!
My Experience - 5.0/5.0 -
Thank you Rene for everything you did
My Experience - 5.0/5.0 -
Quick turnaround, professional work!
My Experience - 0.0/5.0 -
Es el peor lugar donde tuve que haber dejado mi troca no le hicieron nada todo está igual las partes q le cambiaron estaban buenas y el rayón solo lo maquillaron no recomendable
My Experience - 5.0/5.0 -
Jennifer Tubbs was a great representative-she kept us informed of the progress! Thanks again!
My Experience - 5.0/5.0 -
Jennifer was great to work with! She was very knowledgeable, professional, and communicative. I appreciated all of her support when dealing with my insurance and her efforts to make sure insurance coveraged all repairs needed. Thank you, ma’am!!
My Experience - 0.0/5.0 -
Eastex Collision is run and operated by incompetent non-trustworthy people. When I finally received my truck back the keyless door entry and tailgate release buttons did not work and Daniel Groh told me he would have is mobile service person contact me to correct the issue (THIS NEVER HAPPENED). I also let Daniel Groh know that many things were missing from the truck (3 receiver hitches, step stool, and charging cables). Also, Eastex Collision does not communicate to their customers unless you continuously call and leave multiple messages at the office, cell and receptionist. This review will be published on all media sites if I do not get resolution to these issues.
My Experience - 5.0/5.0 -
I was impressed with the service provided. The estimate was reasonable and the work was above board.
My Experience - 5.0/5.0 -
I was extremely happy with service I received from Eastex Collision Repair. Rene was very helpful and informative. Definitely I will use your services in future and recommend to my friends and colleagues. Thank u
My Experience - 0.0/5.0 -
Yall sucked so much. Held on to my car for 2 months and couldnt communicate properly. Cant call in, text or email to get any answers so had to pull up physically to get any type of answer or movement. Always super vague with updates so always had to go see the car for myself to see the progress made. Finally gave the car back to me completely empty on gas, fluids, and dirty as hell even tho i was promised it would be detailed. Also made my ac problem worse because they rigged my condensor/radiator/compressor all messed up so now my car doesnt have ac, the valves to the compressor and radiator and busted so i have a leak which they were supposed to fix. I have a huge crack in my windshield that wasnt there before, dealing with yall has been an absolute nightmare and i had to get shown by another mechanic the shotty work yall did under the hood. Their whole gimmick is to hold onto your vehicle after its towed there and convince you to keep it there for repairs. Worst decision ever… do not leave your vehicles here or let them convince you to leave it because youre in for a bigger headache if you do.
My Experience - 0.0/5.0 -
My car has been in the shop since September 20th. I received a message today December 4th saying confirmation that my car was picked up ( which it was not) nor is it ready for pickup. I’ve been made promises for pickup since November 10th I have to pay my car note monthly & pay for Uber rides since my rental car timeframe with car insurance has passed 3 weeks ago. Going on almost 3 months for repairs to a 2022 Toyota Highlander is crazy. I would not recommend going here for your repairs. I’d you couldn’t repair my car I would’ve appreciated that from the beginning. My Ubers are $70 a day + my $950 car note. I would really like my car back. DO BOT GET YOUR CAR REPAIRED HERE. Also, they don’t answer the phone EVER.
My Experience - 5.0/5.0 -
Very satisfied and appreciative thanks
My Experience - 0.0/5.0 -
I would never recommend anyone to this collision center. They lie to get you to let them service your car. They do not communicate well they took almost 2 months to fix my car. They gave me the wrong information about my car being totaled managers was no help.
My Experience - 0.0/5.0 -
I don't think Toyota parts were used on my very expensive new truck. Headlights are not the same new one points in different direction, the bumber is not lined up correctly and sticks out near headlight on side that was not damaged. Hood vibrates/bounces while driving. Paint color matched but there arr spots not well covered. Still waiting on fog light cover.
My Experience - 0.0/5.0 -
There was several things that occurred during my experience. The one good thing the came out of it was Mike the GM taking the reins of handling the repairs or my truck would still be there this time next year, I appreciate what he did for me in this process.