Eastex Collision Repair

4.2 (150reviews)
77%
11358 Eastex Fwy,  Houston,  TX  77093

Eastex Collision Repair a full service auto repair shop with 300 plus combined years of experience established in 1952 owner Jerry Hicks and staff share a common goal where a quality repair is invisible and there is no place better.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (150)

My Experience

Was told would be kept updated on progress on vehicle no one ever contacted me. Every time I called was sent directly to voicemail. Never received return calls. Not pleased with work done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

No me gustó el trabajo Muy mal hecho no puedo recomendarlos

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ruben was the person who was fixing my car, he is a kind person, he was very professional, good work and I am grateful for his time, I would recommend 100 percent

My Experience

Not a good experience at all after my vehicle was there for 60 days and I was given false information numerous times.

My Experience

My Experience

Just awesome

My Experience

The car looks beautiful but every since we got the car back it’s having problems starting now this is a brand new car never had any problem with it until it was returned from you guys it’s was doing good for 3 weeks then all of a sudden it’s this problem please give me a call

My Experience

Overall it was a great job. The communication was lacking.

Likely to Recommend

Repair Quality

The car rental process was not pleasing because Enterprise did not have enough staff to pick up and drop off cars at the collision shop where my car was approved to be repaired. Once I turned in the car I could not get my $50 deposit back until they picked up the car. I told the manager its not my problem that he does not have enough staff

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Not having the car ready the first time

Customer Service

My Experience

When the vehicle was ready the first time, a paert flew off and we had to take it back for correction- Nobody made a test drive and the qualty control is severely lacking.

My Experience

My Experience

My Experience

It’s completely a nightmare of my LIFE

My Experience

Great job!! Very professional!! Kept me informed about my vehicle process the whole time!

My Experience

Every one was very professional. And it was virtually painless! Thank you.

My Experience

They did a very good job

Likely to Recommend

Repair Quality

Truck was put back in a professional in good condition would recommend them to all my friends would recommend this body shop to all my friends

Customer Service

Will recommend this shop to all my friends