Eastex Collision Repair
Eastex Collision Repair a full service auto repair shop with 300 plus combined years of experience established in 1952 owner Jerry Hicks and staff share a common goal where a quality repair is invisible and there is no place better.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Iâll definitely be back if I have any problems. Craig and Dustin are awesome!!
My Experience - 5.0/5.0 -
Mr. Dustin took very good care of my Lexus and kept me informed of all the repairs and answers any questions that I may had. He also went above and beyond to help me get a rental and make sure that the insurance company paid for all the work. I would definitely recommend my family and friends to Eastex. Thank you Dustin!!!
My Experience - 0.0/5.0 -
Great work looks good just very slow no Communication 52 day for minor work and all the stuff that was in the back of my truck is gone plus everything was gone through very Unprofessional
My Experience - 5.0/5.0 -
Excellent service! Loved the text alerts. My car looks great!
My Experience - 0.0/5.0 -
For one I waited three month to get my car back and then they always blamed it on the car insurance when really it was them bc parts that should have BEEN ordered with the first subliment and they later in order it with the second then they do not up day u on anything with ur car as well as hanging up in ur face and not answering there phones, this was the worst experience of my life and they are really full of sht I hope anyone does not go threw what I went to.... Also go to the Yelp app and they will show u all the bad reviews that this company have befor u make the decision on letting them touch ur car....
My Experience - 0.0/5.0 -
Customer service was terrible, my gold wedding ring was stolen from the car, the security check light was turned on and not rectified, the back bumper was not completely fixed
My Experience - 5.0/5.0 -
Daniel And David Were Very Nice Thanks
My Experience - 0.0/5.0 -
Items stolen from my vehicle. Returned to me unfinished. Still working on vehicle it's been almost 2 months.
My Experience - 5.0/5.0 -
I dreaded having to go through the process of having repairs made to my car the moment the accident occurred. However, communicating with Mr. Dustin Deiter made the process a smoothe and simple process. His professionalism is extremely commendable. Mr. Deiter walked me through the process and made me feel confident and secure that my car was being repaired in a quick and top quality manner. Thank you so much Mr. Deiter and Eastex Collision Repair. I will definitely recommend y'all's services to friends and family in the future.
My Experience - 0.0/5.0 -
It is a poor service not trustworthy where you have to beg for them to do something. Where they just look for the money that will come from the insurance and don't worry about the customer. I do not recommend it to no one.
My Experience - 0.0/5.0 -
Really bad communication I went to try to pick my car up 3 times and it was not ready even though you told me it was. This text message system they have is completely ineffective and you are not giving me accurate information. I will not be getting any more service from you. Also I called in to the office and one of the employees refused to help me and hung up on me and said he was to busy and said I had to call back when I had the last 4 digits of my VIN when I know for a fact he could have still looked up my information. He was very rude and you never tell a customer you are too hurry up becuase you are too busy! Also every single time I walk in to the office there are 4 men sitting at their desk on their phone doing NOTHING. They do not speak or greet ANY of the customers. Meanwhile the only lady at her desk has people crowding around her trying to answer questions. Either this company does not care about customer service or you have an extremel lack of structure. I sat in your office for 15 min before anyone said anything to me. While all these employees are on their phone. I will never becoming here again and after talking to other customers in the waiting room they seemed to feel the same.