Ebby's Collision Center LLC

4.6 (343reviews)
90%
4202 W Mercury Blvd Ste # 101,  Hampton,  VA  23666

In operation 3 years.

Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (343)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked like new or better than showroom condition. The shop receives high marks for excellent customer service, with staff being described as professional, courteous, friendly, and knowledgeable. Many customers appreciate the thorough communication and updates provided throughout the repair process. The attention to detail is frequently highlighted, including proper paint matching, cleanliness of returned vehicles, and going above and beyond expectations. While some customers experienced delays in completion times or communication gaps, the overall sentiment reflects strong satisfaction with the repair quality and service experience, leading to high recommendation rates and repeat customers.
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"The quality of work far exceeded my expectations. The new paint on the damaged area of my Honda Pilot ..." Read more
"Very good, my car is repaired beautifully and looks so shiny!"
"Everyone was professional, courteous and they did a great job."
"The repair to my vehicle was phenomenal"
"They completed a beautiful repair, and detailed the vehicle better than it was on the showroom floor. ..." Read more

My Experience

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I am satisfied with the job Ebby's did on my car, very satisfied. My disappointment lies with Hanover Insurance.

Customer Service

Beautiful job.

Returned Clean

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Absolutely! Friends, family and strangers!

Repair Quality

Professional, organized and very reliable. Excellent customer service and interaction. They did an outstanding job of explaining the process for repairs and timelines. Technicians and front desk personnel were a pleasure to interact with.

Customer Service

I highly recommend Ebby’s for repair services. I am very satisfied with there services! They are an 11 on a scale from 1-10!

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Service was timely. Communication was great. Very pleased with the work

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Great service!

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The best I’ve had!

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Car looks perfect,took a bit but not there fault tesla is slow with their parts and dealing with insurance doesn't help either but they handled it all for me

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I am recommending EBBYs Collision Center in Hampton.

Repair Quality

EBBYS Collision in Hampton took excellent care of my Tesla Model Y while they repaired the damages after a rear end collision. The repairs and paint job + detailing restored my car to its original look. Communication between Geico, Tesla, Enterprise Rental and EBBYs completely relieved me from having to mediate between those companies.

Customer Service

The receptionist is incredibly helpful. EBBYs has a strong team and is well organized.