Eby Collision Center

4.1 (392reviews)
82%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (392)

Likely to Recommend

Repair Quality

The work done to the car was very good. The communication of what was happening with the car was poor. I had to call if I wanted an update on the car. The project went from an estimated 2 weeks to 6 weeks. This part was very frustrating.

Customer Service

The person I felt with was nice enough, he just didn’t communicate very well what was going on with the car.

Returned Clean

Likely to Recommend

Repair Quality

They are fast and always deliver 100% never any issues and great quality work.

Customer Service

Returned Clean

Likely to Recommend

I've used them twice before and wouldn't take my car anywhere else.

Repair Quality

Customer Service

A few communication glitches but nothing that was serious.

Likely to Recommend

Repair Quality

I had a fine experience. The place is clean and clearly well run. I have already passed along my recommendations to others.

Customer Service

Returned Clean

Likely to Recommend

As far as the body work yes, but for the work the service dept did no.

Repair Quality

The body work was great the work on my suspension where the main damage was was not satisfactory. And my car did not come back in the same condition. I found that a part on my inside driver side door was broken. It was not like that when it was moved to the Collison Center.

Customer Service

It was ok but they had some miscommunication with me.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Even though it was one day short of seven weeks, the Edge looks just like it was before. Your team kept me informed with progress which eased my mind.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My C/S rear fender is loose. Also, I had asked twice for a quote in repairing the back up camera wiring and never received one.

Likely to Recommend

Customer Service was awesome!

Repair Quality

They did a great job and in a timely manner. Customer Service was also 👌 Thank you very much.

Customer Service

Customer Service was awesome!

Likely to Recommend

Customer Service

See previous message

Returned Clean

Likely to Recommend

They did good work

Repair Quality

The repair and repaint of the car was professional done. I have no complaints

Customer Service

It took a little longer than I thought it would

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Communication was terrible and my truck was totaled after sitting in the shop for over a month. Not convinced either that it should have been totaled.

Likely to Recommend

Repair Quality

They could have called me when having problems with my vehicle, didn’t call me to tell me that I can’t pick up my vehicle on schedule time bc of a missing part. Was going to make me come back and the job not even finished went 9 days without my car. I also asked them to remove bolts off my car but they couldn’t do it took it straight somewhere else not even in 3 min they got it off funny.

Customer Service

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Got done fast and early

Customer Service

Returned Clean

My Experience

Even though it took longer than it was quoted because parts were back ordered, the service was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean