Eby Collision Center

4.1 (393reviews)
81%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (393)

My Experience

Even though it took longer than it was quoted because parts were back ordered, the service was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

The time it took to get my car fixed

Customer Service

My Experience

They did above and beyond and while my car was sitting in the lot waiting to be fixed after I got at home, I noticed there was a great big scratch and I believe his name is Brandon assured me that the scratch would be fixed because they went back and that scratch was not on the driver side of the van him and the manager went back and looked at the pictures and they’re willing to make it right when I can drive again so more than happy and I refer people to EBy collision, cause I was so pleased with them

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Timing could have been better. Having to wait because a part you knew you needed to replace weeks before it came in hadn't yet was a little frustrating.

Customer Service

People I talked to were pleasant and helpful.

Likely to Recommend

Repair Quality

Took majority of paint off but there was still paint left on front driver side fender and wheels.

Customer Service

Responsive

Returned Clean

My Experience

Very Good Job 👌

My Experience

The repair of the damaged part was excellent, but there's a mark left on the door that I don't like, in a spot near the handle.

Likely to Recommend

Repair Quality

Everything blends well and doesn’t look like it was ever hit.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took a long time,but it looks great. Kept us informed along the way. Good job!!

Likely to Recommend

Repair Quality

Customer Service

Haven't heard from you about the part you had to order.

Returned Clean

Likely to Recommend

I just wasn’t a 100% certain that they handled things to the best of their ability during the whole process. They could have but I had some reservations.

Repair Quality

I was told that the repair job would take 5 days and it took 5 weeks. The parts that was sent to them, I was told had to be sent back because they were not the right parts. That’s understandable but I think I should have been offered a rental at no cost. The work was done nicely and the vehicle looks great. They did a good job and gave me a discount on my deductible that I owed.

Customer Service

My Experience

Great job. Easy process very knowledgeable

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Car alignment not completed.

My Experience

Even though the repair was delayed by parts availability, the end result was very nice. The repaired area matches perfectly. Good value for the price.

My Experience

You all were very helpful and very kind! God bless you all and Merry Christmas!!