Eby Collision Center

4.1 (395reviews)
79%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (395)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All done in timely manner,an good correspondence on everything ask me again later an I tell how it's holding up on the work was done

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Repair Quality

Goodwork

Customer Service

Good work

Returned Clean

My Experience

Brad was very helpful and caring, especially considering the difficult circumstances. The repairs also look great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brad is absolutely fantastic at his job!

Likely to Recommend

Repair Quality

Repair took too long due to ford parts supply issue that was not determined until after the car was in the shop.

Customer Service

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Repair Quality

Customer Service

My Experience

Thank you for taking care of my car.

Likely to Recommend

I have already told my friends. Soon, I will be posting on social media as well.

Repair Quality

The communication was excellent. I had no need to call to check on the status.

Customer Service

Overall, it was an incredible experience.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Told me 2 weeks when I dropped it off. It ended up being 2 months when I picked it up and they still didn't replace all that needed replaced..

Customer Service

Bad communication

Likely to Recommend

Always recommend to others!

Repair Quality

Always wonderful and professional service!

Customer Service

Would give higher rating if able. Great staff and teamwork!

Returned Clean

Likely to Recommend

Repair Quality

It is my wife car, she love the new grill . Great job repairing it.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They are always thorough in what they do.

Customer Service

Returned Clean

Likely to Recommend

I was thinking about shopping around for car insurance. Seriously. After my experience with this accident, there’s no way it would be worth it. I’ll stay with FB and Eby’s.

Repair Quality

Words cannot express the sense of relief and security I’ve felt with the process of my automobile repair. The triad of Farm Bureau Insurance, Eby Ford, and Enterprise Rental Car, has been incredibly smooth and customer centered. Eby Ford Collision has been very professional, kept me informed, as well as gone above and beyond in anticipating my questions and concerns. Thank you so much, for having this arrangement.

Customer Service

Jeremiah is excellent at customer service. Perfect person for the job. Dropped my car off immediately after the accident. Was still in a state of being upset, physically sore, and slightly in shock. Jeremiah knew exactly how to ease my concerns, even those I hadn’t thought about yet.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair was perfect. Looked as good as new.

Customer Service

Communication between Eby, my insurance company and the car rental company was seamless.

Likely to Recommend

Repair Quality

Great job and lady at the front desk was very helpful, she made sure someone answered my question

Customer Service

Great service

Likely to Recommend

Great people & great work !

Repair Quality

Great job !

Customer Service

Great job !