Eby Collision Center
In operation 52 years, 6 years at this location.
We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
My right turn bulb was not put in and my a/c don’t work after I got it back
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do excellent work
Customer Service - 5.0/5.0 -
Easy to deal with, no hassle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very polite & pleasant!
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Absolutely not.
Repair Quality - 0.5/5.0 -
After taking far longer than expected, we found that sub standards lkq parts were used. The car was missing bolts and clips, and in general was not put back together completely. Parts that were to be replaced with new, that was quoted and charged as such were simply beat back into position with a hammer and not even repainted. After giving them a second chance at repairing it properly, they failed to keep up communication about the progress or timeline of repairs. They did replace the sub standard part with new. However after getting the car home we have discovered that they did not replace the tpms sensors in the wheel that was replaced and have lost our key for the locking lug nuts making repairs on that more difficult and expensive. The quality of repairs are not what I would have expected from a dealer collision center. There are multiple flaws in the paint work, the body panels that were replaced are poorly fit, and overall quality is less than I expected for having two opportunities and nearly 3 months to repair the vehicle. After years of loyalty to the ford brand of vehicles, this experience has made me reconsider whether or not I will purchase another ford vehicle.
Customer Service - 0.5/5.0 -
Poor communication. After the initial issues I heard from them the first week and then no contact for weeks after until I started calling them to inquire about the time line of expected repairs.
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would put 0 if it was an option.
Repair Quality - 0.5/5.0 -
0, if that was an option. See more detailed description later.
Customer Service - 0.5/5.0 -
It was my wife or I who had to call to check on the parts being ordered for them to tell us that they were in and to schedule the work to be done.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done on a timely basis
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
The hood on my explorer should have been replaced it looks bad even after repairs were done