Eby Collision Center

4.1 (393reviews)
81%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (393)

Likely to Recommend

Repair Quality

Looks great

Customer Service

Very nice

My Experience

Job done well and on time (1day).

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeremiah and Elaine answered all of my questions and made my unfortunate situation much easier. Very professional and reliable operation.

Likely to Recommend

The work is good, but I just can't get over the lack of communication on this.

Repair Quality

The end result of the repair is good. However I don't have any idea why it took 5 weeks, particularly because I was given no real communication on the work.

Customer Service

However, the communication and customer service I received were unacceptable. It took nearly two weeks to even get a quote and then every time I was given a date for pickup, it was pushed out with no explanation or call, just an autogenerated email with a new date. When I would call to get information, I was typically told "oh someone will call you," which without fail, no one ever did. Eventually my husband was able to reach the manager and got answers, but all of this has made both of us reconsider using Eby in the future.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yep! Sure would.

Repair Quality

We were very pleased with the work that was done on our Edge. No one would think that any damage had occurred. It was finished clean and neat with the ceramic protective coating applied as well. Nice work and great communication to keep us aware about the progress. The delivery time was also prompt. Great job!

Customer Service

It was great. My wife was very happy. 👍

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Was a great experience considering the circumstances. Quick easy and answered all my questions. When I got my vehicle back it looked just like new. I’ll be back for any future work.

Customer Service

Returned Clean

Likely to Recommend

I would recommend them to repair another vehicle of mine and also recommend them to a friend or family

Repair Quality

Was informative in corresponding throughout the repair process and was very through and did a great job repairing my vehicle in the allotted time they said that they would very excellent service

Customer Service

Very courteous and informative

My Experience

As far as I can tell in one days time, the repair looks very satisfactory

My Experience

My Experience

My Experience

Eby Ford Collision exceeded my expectations for some corrosion work on my F350! Some time constraints arose and they kicked it into high gear to meet my expectations! Great job team!

My Experience