Eby Collision Center

4.1 (394reviews)
79%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (394)

Likely to Recommend

Repair Quality

Customer Service

They were great and constantly keeping me informed on how things were going.

My Experience

Timing was perfect with the repair being done very well

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Mostly good. Seat sensor does not work correctly at times.

Customer Service

Brad was good about keeping us updated on progress. Project finished within the 30 days.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was more than satisfied with everything that I experienced with your company from the time that I dropped off my vehicle until the completion of the repairs of my vehicle. Brad Comer kept me informed by texts on where they were at in the repair of my car’s progress.He also came out to the lot and made sure that I was satisfied when my car was finished . I appreciated the friendliness and helpfulness of everyone in the shop. This also included the receptionist who went above and beyond the norm on how she treated people. I thank all of them for their professionalism.

Likely to Recommend

Everyone was great! Appreciated their customer service, and completion of the job!

Repair Quality

Everything went very smooth from the dropping off of my car until I picked up my finished car. The whole staff was very friendly and courteous, and went beyond the expected service of any other body shop that I have previously experienced. The receptionist, Allison, went above and beyond, and also Brad Comer, the estimator, kept me informed of the progress of their work in where they were at in completing my car. The finished job was great! No complaints! Great job, well done!

Customer Service

It was excellent. Great job in customer service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brad was simply amazing! He kept me well informed with updates on my vehicle, as promised! The ladies at the front desk were always polite and courteous. I hadn’t had my vehicle no more than 2 weeks before I was rear ended. Needless to say I was upset, however I got it back in the same condition as it was when I drove it off the lot, thanks to the Ebby Ford Collision team! 10 out of 10 I highly recommend them!

Likely to Recommend

Repair Quality

My experience with Ebby Ford Collision was amazing. Brad kept me well informed about my repairs. My vehicle came back like the first day I drove it off the lot! The front desk staff was helpful and kind as well

Customer Service

My Experience

the car was returned to original status, no evidence of the damage was evident

My Experience

Very nice work

Likely to Recommend

I would highly recommend this repair shop

Repair Quality

Eby did a great job keeping in tough every step of the way and cometed the repair ontime. The communication was awesome!!!

Customer Service

Great communication and explanation of every step of the process. The staff was very friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Extremely satisfied with the service Brad provided!

Customer Service

My Experience

My Experience

Everyone there was so nice, and the repairs got done sooner then it was going to be

Likely to Recommend

Absolutely will.

Repair Quality

Repairs were done earlier than quoted, and I really appreciate how nice everyone was and that you all fixed my busted drivers seat for me when it got moved back and doesn't move forward any more. Will 100% be referring you to anyone who needs work done. Thanks a bunch!

Customer Service

Again, everyone was super nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Prompt work and excellent quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very friendly and excellent work.

Likely to Recommend

Already have!

Repair Quality

Customer Service

Brad kept me informed throughout the process. Great customer service!

Likely to Recommend

Repair Quality

Best body shop hands down ! What a great Team everybody was so helpful and did a wonderful job!

Customer Service