Eby Collision Center

4.1 (394reviews)
79%
1175 Parkway Ave, Build D,  Elkhart,  IN  46516
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Shop AssistantSparkles

In operation 52 years, 6 years at this location.

We've been repairing vehicles for more than 50 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Eby Collision Center, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the Michiana area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (394)

My Experience

All good you guys did a great job it looks like new truck so all good here thanks just to add it was fast thanks again

Likely to Recommend

they do a really good job at what they do

Repair Quality

They did really well job are should i say great job

Customer Service

nice and friendly

My Experience

My Experience

My car looks great. I was impressed with text updates & the personal attention from my contact Brad Comer.

Likely to Recommend

Repair Quality

Terrible communication. No up date calls.even when I was told he wold call, 3 times . Car ready 7 days after due date. We won't be back.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Likely to Recommend

Never

Repair Quality

I had to take my 2023 jeep back 3 times for things that should never had been over looked. My representative there was very condescending, assuring me that he would personally do inspections and I don't believe it was ever done. My rear tailgate seal was not installed right, my rear wiper was not hooked up after it was installed, the tailgate had a bad rattle and after taking it back & leaving it for a week to be fixed it still had the rattle! When we got home we noticed that the lugnuts securing the spare tire on the tailgate were very loose and one was missing! We were never told one was lost. It was so loose that was causing it to bounce. The only thing left to do was the windshield and my insurance company told me my rep did not explain how the damage happened and that was why it has not been approved yet. Also, my rep took a personal call while we were in the lobby discussing a plan to fix. I would NEVER recommend anyone to bring their vehicle here.

Customer Service

Very poor

Returned Clean

Likely to Recommend

Repair Quality

My truck never had any oil leaks before the accident. You didn't fix those. You put USED parts on it. The chrome on the $500.00 grill that you put on it is peeling. So on that note, I am VERY unhappy about taking my truck to you to have it fixed!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car is now making a strange noise like something is dragging. I am going to be calling to have you look at it.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brad was excellent. Very professional and easy to work with.

My Experience

I was very happy with my experience getting my Maverick door repaired. I believe the gentleman helping me throughout my appointment was Brad. He exceeded my expectations with his service and communication. Thank you!

My Experience

Professional and courtesy

My Experience

This group really knows what customer service is all about!

Likely to Recommend

Repair Quality

Excellent service and communication!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

On same side as accident have had to fill tire 3 times. I did mention how low tire pressure looked the day I picked it up, but kind of ignored my comment.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with service.

Customer Service

Pleased with out come and promptness.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean