Ed Morse Delray Cadillac
In operation 80 years, 43 years at this location.
Ed Morse Cadillac Collision Center, repairs most all makes and models. The staff is fully trained and maintains that continuing education is the key to a great and proper repair. Ed Morse Collision Center has state of the art equipment and continues to stay in the mainstream with all new manufacture's requirements. Ed Morse Cadillac is owned and operated by Morse Operations Inc., , which is a family owned and ran business, with multiple Dealership all across the state of Florida, and they offer multiple Manufactures. We maintain a record of outstanding customer service company wide. Customer satisfaction and safety are our number one priorities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Never have been so impressed by your staff Especially from your mgr. V She is absolutely a dream to deal with
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
If I recommend it, I would tell them my experience so they would not have to deal with the same situations whether it’s time spent or having fragrance inside the cabin
Repair Quality - 4.0/5.0 -
8. I scheduled to have my vehicle at the Collision Center Tuesday pick up on Friday called on Friday. You had a Paint booth incident and it wouldn’t be ready till Monday but I know no one to do anything on Sunday come Monday call the representative. She stated she’ll call when it’s ready, Come 12 o’clock I tried calling it went to some kind of voicemail not the old nice lady that sits there Tuesday through Saturday so I get there and the representative says oh didn’t so-and-so call you and I said no I did not get a message
Customer Service - 3.5/5.0 -
The older lady that works from Tuesdays to Saturdays doesn’t excellent job. She could work anywhere. The one young one on Monday morning representative was running around like a chicken that had their head cut off
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything was done in a timely manner and the car was returned to me looking like it came out of the showroom
Repair Quality - 5.0/5.0 -
Everyone in the body shop was very personable and professional. The car was finished on time and the work was perfect.
Customer Service - 5.0/5.0 -
Customer service was outstanding and everyone was personable and professional
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Your customer service is excellent
Likely to Recommend - 5.0/5.0 -
Like I had stated in the other comments. I will always recommend Ed Morse Cadillac. Especially since this was the second vehicle that they were able to repair, as well as going above and beyond.
Repair Quality - 4.5/5.0 -
I brought them a Honda 2026 CRV – L that had 1900 miles on it. 2 different cars that had no insurance or license crashed into me. It took three months for them to get my car correctly done. Cadillac even advanced me a rental out of their pocket, so I wouldn’t have to pay, during the process. There is a woman by the name of Tosh, that is absolutely wonderful. The woman at the front desk along with management were overwhelmingly fantastic. It may have taken a long time to get my vehicle corrected. However, when I got it back? It looked brand new as it should have. This was the second time. Previous to this, I brought my Toyota RAV4 to them, and that’s what brought me back to them again. There’s no words that I can put down to express my gratitude for all the help. They fought the insurance company tooth, and nail to put the correct parts back on the vehicle. That’s what took them so long. These insurance companies will put used parts and universal parts back on your car without you knowing, and Cadillac Ed Morris fought with them, in reference to putting on the correct parts and making sure my vehicle was back to brand new again. They also paid a $2000 bill for the Rental that I had. Geico gave me only one month, with no extension. I don’t know any other dealership that would go above and beyond like this. much love to Ed Morse Cadillac ❤️❤️❤️❤️ best regards, Todd
Customer Service - 5.0/5.0 -
My original comment says everything about Ed Morse Cadillac. Their entire team are fantastic. Unfortunately the guy who was doing the bodywork did walk into a couple problems, but this was due to Geico sending them used parts and universal parts that didn’t fit the vehicle.
Likely to Recommend - 5.0/5.0 -
Chubb rocks as usual. Keep up the great work/service.
Repair Quality - 5.0/5.0 -
Great service. Quality work. Excellent staff. Rapid response. Made me want to buy a Cadillac.
Customer Service - 5.0/5.0 -
Outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my Tesla.
Customer Service - 5.0/5.0 -
Andrea and reception person were extremely helpful and pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Tasha was amazing from beginning to end
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service as usual!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend your shop to friends & family.
Repair Quality - 5.0/5.0 -
The service was excellent with a lot of help from Tash. Ynx
Customer Service - 5.0/5.0 -
Awesome cs
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Ms. Rolle was exceptional in her service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was great there! Incredibly, this sweet lady. Her name is Andrea! made everything very easy for me; she was very efficient!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
Very poor communication. No returned calls. Had to actually take time off from work to drive down from Loxahatchee to see what was going on with the repair of my vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on the repairs. They were constantly updating me on the progress of the repairs.