Ed Morse Delray Cadillac
In operation 80 years, 43 years at this location.
Ed Morse Cadillac Collision Center, repairs most all makes and models. The staff is fully trained and maintains that continuing education is the key to a great and proper repair. Ed Morse Collision Center has state of the art equipment and continues to stay in the mainstream with all new manufacture's requirements. Ed Morse Cadillac is owned and operated by Morse Operations Inc., , which is a family owned and ran business, with multiple Dealership all across the state of Florida, and they offer multiple Manufactures. We maintain a record of outstanding customer service company wide. Customer satisfaction and safety are our number one priorities.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 3:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already have recommended them
Repair Quality - 4.5/5.0 -
The people are great and the workmanship seems top notch, but they had to send one rim out for repair and that took over a week to get back. Overall the repair took 3 weeks, and that delay cost them the 10 in my book it was a third party's fault, but I would like to see them possibly shopping for a new repair shop for aftermarket wheels.
Customer Service - 5.0/5.0 -
Personnel was great. They kept me informed and were friendly and expedient about things.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea was FANTASTIC! She called me immediately the morning after the tow truck dropped my car off. When she told me they were a certified State Farm collision shop I was so relieved! She let me know as soon as I reported the claim she would jump right on ordering the parts for repairs. She kept me informed each day as to when my vehicle would be repaired. Ended up being ready earlier than expected. I was able to drive across the state home and arrive before dark. She definitely provided excellent customer service! She is a “keeper” for sure!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Customer service is very good
Repair Quality - 5.0/5.0 -
Andrea was very nice and helpful.
Customer Service - 5.0/5.0 -
Andrea, she’s the best
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
I recommend other seek a specialized Tesla place for repairs.
Repair Quality - 1.0/5.0 -
The shop has not yet completed repairs. They do not seem to have the knowledge to diagnose and fix a problem that remains outstanding and I will likely need to seek another shop to fix
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this dealership to anyone
Repair Quality - 0.5/5.0 -
Worse body shop ever, there is absolutely no communication from the service advisors. After 6 months after a lot of headaches trying to get information from the service advisor and the manager is worse by the way. I go to pick up my car and the car had so many problems no to mention parts were missing. Left the car there another 2 months so it could get somewhat ready. Would never recommend this dealership and I will be leaving reviews everywhere that I can to warn others.
Customer Service - 0.5/5.0 -
No communication at all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andrea Rolle was amazing. Very helpful.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Once I got past the grumpy front desk…the service dept was friendly,explained everything well and managed my expectations. In the end they over delivered and had my car back to perfection in a very short time. Appreciate the costumer service as I was worried on first contact with the front desk.
Customer Service - 5.0/5.0 -
10/10
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
I left my car there to get fixed and they returned it with issues… Took it back to get fixed again and they returned it again to me with the same issues not being addressed… I now have to take it back again to hopefully finally be taken care of…
Customer Service - 3.0/5.0 -
Tash was amazing! But the lack luster quality assurance from those who quality check the work is horrible
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
I still didn’t get my truck back, its been 5 weeks