Ed Rinke Chevrolet/Buick/Gmc
Ed Rinke Chevrolet, Buick GMC is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 9:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 9:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair looks great.
Customer Service - 5.0/5.0 -
They answered my questions and handled my claim good.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Nothing to say
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Nothing
Likely to Recommend - 1.0/5.0 -
Never
Repair Quality - 2.0/5.0 -
Very unprofessional. I spoke with a few people over the phone that were so rude. I asked for a few simple requests and I was ignored. I felt like I had to argue with them to get anything done that I wanted and I have updated my phone number a million times and still ignored
Customer Service - 0.5/5.0 -
Very rude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First time dealing with the body shot. First rate group of people. Good communication Good service!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your service and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Missing a piece of the inside passenger door by the handle.
Customer Service - 3.0/5.0 -
Waited a few times for info on the car, but only received 1 call back. Had to call back the next day cause nobody called
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work we are very happy with the extensive repair to our vehicle it looks brand new!
Customer Service - 5.0/5.0 -
Rod is very efficient and kept us up to date about the time frame of completion to our vehicle. He provided a rental car for us ASAP. Very happy!
Likely to Recommend - 0.5/5.0 -
Never anymore
Repair Quality - 2.0/5.0 -
Took car in for repair from accident. Had to take back because didn't hook up windshield washer fluid line and no cap was on the tank. There is a pen mark next to the start button that was not there when it was taken in. The paint job was not great, had to have a few issues addressed after. NOW I am totally diaspointed in the fact the the dealership is now to the point that it is run more like a large corporation and the customer service aspect is no longer there. Back in the day an accident repair of the size of mine. 18600.00 would have had a repair shop just offer a loaner while the vehicle was being repaired and if deductible was small enough they would have waited the payment. Now I see that you feel you don't need to do this or offer good customer service I can say since you are not loyal to customers then you will lose customers being loyal to you. Just remember Sears, at one point largest private employer in the US now they went bankrupt, so yes it can happen, never to big or have to much money to not fail. Along with that my accident required my hood to be repaired and refinished, which meant just spraying some paint over the existing hood without removing flaws like stone chips. TOTALLY wish they would have called and explained that I would have either complained or just paid a small fee to have fixed. And to go along with that I had a small rust spot that I figured while all tje work was being done that it could have been fixed either by just doing it or a small fee, but when I call and asked about that I was told it would be over 800 dollars. Totally insane when so much work was already being done they could have said that. I figured it was because they just didn't want the work. Which is fine with me as I just will now go and find the best price elsewhere since wanting loyal customers as your number 1 mission statement was replaced with find a way to get the biggest profit
Customer Service - 0.5/5.0 -
See other comment
My Experience - 5.0/5.0 -
Good service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The bodyshop did a fantastic job making my 2020 Blazer look like new again! Jake gave great service and communication the entire time my vehicle was in the shop! Thanks!!
My Experience - 5.0/5.0 -
Great job from all your team at Ed Rinke.
My Experience - 5.0/5.0 -
I appreciate that the team went above and beyond. From running me to the rental place when Hertz backed out of picking me up, to cleaning my car when they were done