Ed Rinke Chevrolet/Buick/Gmc
Ed Rinke Chevrolet, Buick GMC is a full service collision and mechanical repair facility servicing all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 9:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 9:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend it to Friends
Repair Quality - 5.0/5.0 -
How fast they got to work done and the way my car comes back smelt like a brand new car and look like a brand new car
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Collision gets a 2. Services gets a 5. I’ve used their service before with no issues.
Repair Quality - 2.0/5.0 -
The exterior body damage was replaced and looks as good as new. This review is low because I had to go to the dealership 5 times to get them to fix the 360 camera and the rear view camera. The collision shop and service center do not talk to each other and expect the customer to facilitate everything. The collision shop would not schedule with their own service department to fix the camera images and mounting. Then the team didnt acknowledge anything was wrong and I had to prove to them it wasn’t correct and what needed to be done to fix it. I had to escalate with management to get the correct solution. I just finally picked up the vehicle as of today 13Oct2025. Overall lack of communication, knowledge, or pure laziness made this experience terrible.
Customer Service - 2.0/5.0 -
The exterior body damage was replaced and looks as good as new. This review is low because I had to go to the dealership 5 times to get them to fix the 360 camera and the rear view camera. The collision shop and service center do not talk to each other and expect the customer to facilitate everything. The collision shop would not schedule with their own service department to fix the camera images and mounting. Then the team didnt acknowledge anything was wrong and I had to prove to them it wasn’t correct and what needed to be done to fix it. I had to escalate with management to get the correct solution. I just finally picked up the vehicle as of today 13Oct2025. Overall lack of communication, knowledge, or pure laziness made this experience terrible.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Whenever I'm asked this question, the "number is pretty much the same. I do not recommend ANYTHING to ANYONE. It has come back to bite me in the a-- too many times. I'll tell them my experience, and let them decide. I never use the word "recommend"
Repair Quality - 4.0/5.0 -
The actual repair work was first rate. Everything looks like new! However, I asked for a phone call about a week in, to give me an approximate "time frame" as I had a rental, and did not receive it. I don't think it was a case of not caring, people today are always in a hurry, I think it was much more about NOT listening...
Customer Service - 3.5/5.0 -
See previous comment
My Experience - 5.0/5.0 -
Excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Not likely, very disappointed in the quality of work and the condition my car was given back in
Repair Quality - 1.0/5.0 -
Very disappointed in the repair work and the fact that it took a month for this end result. I asked the shop to buff out spots that were missed and they are still on my vehicle along with several scratches both inside and outside of my car.
Customer Service - 2.5/5.0 -
While everyone was very nice, I had to call each time to ask for an update on my vehicle and the first rental car I received had to be returned which was completely fine but it took two days and several calls to initiated to get a new one that was equivalent to what I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall it was a great experience and it took much of the stress off of me trying to get it fixed and taken care of.
Repair Quality - 5.0/5.0 -
The repair was done quicker than anticipated and looks great!
Customer Service - 4.0/5.0 -
They were friendly, but when I gave them the keys to my car, they didn’t really tell me how long it could take or when to expect it back, or what my next steps were going to be. It felt very awkward, but it wasn’t a terrible time
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job
Customer Service - 5.0/5.0 -
Very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Would like to have been informed about progress
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
The car is shaking and the alignment is sort of off. Bringing it back in.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Fit at fender gap is just ok not as good as when it was new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and professionalism every step of the way. Thanks Rod for all your help.