E.L.B. Incorporated
In operation 44 years.
Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! Very pleased with the repair, of our vehicle. If I ever need their services again. I won’t hesitate to contact them.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
ELB did excellent work, making the repair of my car as painless as possible. I also appreciate the interior cleaning, which was a nice surprise. A+!
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did very good the repair
Returned Clean
Likely to Recommend - 5.0/5.0 -
Never unsatisfied................
Repair Quality - 5.0/5.0 -
Beautiful Work...............!
Customer Service - 5.0/5.0 -
Very professional................
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and quality work. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You’re the best you’re very easy to work with your company is very courteous and friendly you go above and beyond to help customers I’ll always bring my cars to you and I’ve told family and friends about your company
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Cat cleaners the best.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service. Staff Ms. Fletchers was excellent in helping me!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have dealt with ELB 50 years! This is the first time I had a complaint - it was about the time I had to wait NOT the quality.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
With the top rail damage I had, you finished my repairs quicker than I thought. Typically you guys do take a while for repairs, but I know the repairs you do will be top quality as if the damage never occurred. I would provide a 10/10 if all repairs had been made and if the communication was better for updates on progress
Repair Quality - 4.0/5.0 -
Overall you guys did a great job, but you missed fixing a dent on the back drivers side door that was from the tree branch falling on my truck
Customer Service - 1.5/5.0 -
Typically you guys have text updates for the progress on repairs. I never received updates from you- I had to call a few times for updates
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0 -
E.L.B. had our car for over 4 weeks and never once called to give us a progress report. Even when they discovered additional damage , and had to order parts. Our only communication was if we called E.L.B. This is not customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
100%!!
Repair Quality - 5.0/5.0 -
Their service was easy and fast. It was completed efficiently in 1 day and my car looked like it was cleaned and detailed. It was a pleasant surprise!
Customer Service - 5.0/5.0 -
Olivia was pleasant and efficient.