E.L.B. Incorporated

4.8 (561reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (561)

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My Experience

My Experience

It’s all in the followup! While my initial experience with ELB was less than stellar, the followup and resolution were outstanding. The owner was very responsive and took immediate steps to correct the issue and make sure it was right.To me,that speaks highly of their integrity/ pride in their work. The front office staff was extremely professional and courteous. ELB is the collision shop that I will return to for all future needs.

Likely to Recommend

Repair Quality

Work that was done is good!

Customer Service

Front desk was awesome!!

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My Experience

I knew you would do a good job because my Husband George before he passed would get what he needed done, so I followed in his foot prints to ELB. Thank you so much for a job well done!!!!!

Likely to Recommend

Repair Quality

I am very satisfied with the work ELB did on my truck. I followed my husband's foot steps before he passed. He always went to ELB for any work he needed to his vehicles. Thank you so much.

Customer Service

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My Experience

My Experience

The job E.L.b has done on my truck was good clean quality workmanship and I would recommend them for your body work needs. Thanks

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Repair Quality

Customer Service

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My Experience

Everything things look great

My Experience

Keep up the good work

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Repair Quality

Customer Service

I was very un aware of the way they ran things, they should’ve made it clear they service one car at a time and they keep cars overnight; but they did originally talk to another person for me.

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Likely to Recommend

Repair Quality

ELB did an excellent job!

Customer Service

Very courteous and professional!

Likely to Recommend

Repair Quality

Was absolutely very pleased with the customer service setting up the date, the communication, the detail job was awesome ,and would definitely recommend their service to anyone thank you

Customer Service

Customer service was awesome communication was awesome

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My Experience

Great communication through duration of job

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Repair Quality

Great work💥 10

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

I’ve had quite a few experiences with my vehicles at ELB over the years. I’ve never had any complaints. Kudos to the team, as always. Thank you so much!

Likely to Recommend

ELB is always my go to.

Repair Quality

Always a pleasure!

Customer Service

Wonderful. Olivia is so helpful and so kind.

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