E.L.B. Incorporated

4.8 (561reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (561)

My Experience

Well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I appreciate your service I will put my truck rain to verify the link has stopped

Customer Service

Returned Clean

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Good experience

Repair Quality

Customer Service

Very good work

Likely to Recommend

Repair Quality

Friendly, clean, fair price. Good delivery.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They work very hard and do everything possible. Nice people and very good to deal with. Recommend highly.

Likely to Recommend

ELB is always my go to shop.

Repair Quality

Good company to deal with. My insurance company even chooses them. They all work very hard. ELB is always my go to shop.

Customer Service

Always texting to keep me notified about what's going on.

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I would like to thank the staff and techs at E.L.B. for the great service during the entire repair process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would most definitely recommend ELB to friends and family.

Repair Quality

My experience at ELB Enterprise was delightful. I was greeted immediately by Olivia when I entered the office, repairs were completed within one day and the entire staff was friendly.

Customer Service

I was greeted at the door and Olivia helped me contact my insurance representative - she made the entire process manageable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Love this place! Everyone is so nice and accommodating very efficient and fast with their work! Always looks super nice like nothing had ever happened to my car!

Customer Service

Returned Clean

My Experience

They doing so amazing good job out in sunroof on my Acura

Likely to Recommend

absolutely

Repair Quality

Olivia was extremely helpful and walked me through the insurance issues and kept me up to date on the progress of my car repair.

Customer Service

see prior note!

Returned Clean

Likely to Recommend

Repair Quality

Really great job on tha repair.............!

Customer Service

They kept informed on tha parts' delivery..............

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

Please give customers at estimated time of how long you will have their vehicles

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience