E.L.B. Incorporated
In operation 44 years.
Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Original estimate was $3500, but finished charge was $9500. Never got other estimate.
Likely to Recommend - 3.5/5.0 -
I’ve had excellent experiences with ELB in the past
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
Said would need car for 3 days. Kept car. About 4x that. Did not begin work until 4th day. Did not keep me informed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was excellent. The car was detailed and washed as well. Great service!
Customer Service - 5.0/5.0 -
The customer service gave me timely updates on my repair.
Returned Clean
My Experience - 5.0/5.0 -
Everything, from start to finish , was just exceptional. Taylor is a great first impression and was communicative throughout the week. Her customer service is beyond reproach. As importantly, the quality workmanship and end result of my repairs was of a very high standard. Thank you ELB!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work and customer service interactions were great. While the timing and communication on timing were lacking it didn’t negatively impact us.
My Experience - 5.0/5.0 -
Job Well done and great communication. Thank you all! Alan Austen
My Experience - 5.0/5.0 -
Truck looks great after repair! Taylor and the team were great with communication along the process and helping secure a rental car with Enterprise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service from everyone! Taylor was great at communicating the timeline of the repair!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are the best.
Likely to Recommend - 2.0/5.0 -
Like I said I’m very upset. If this is fix maybe I’ll change my mind about this business
Repair Quality - 2.5/5.0 -
The work done to the car was great! However I’m very upset. My cup holder liner is missing and someone tried hide soda/coffee splatters on my sunroof shade. I’m also missing a lug nut on the driver side wheel. They also left old parts that where taken off the car in my car. I called and left a message. I want all this fixed ASAP!
Customer Service - 4.5/5.0 -
Taylor is aways great! I just want my car cleaned and cup holder liner back!!!
Likely to Recommend - 5.0/5.0 -
ELB is the only shop I ever recommend.
Repair Quality - 5.0/5.0 -
I receive excellent service here every time.
Customer Service - 5.0/5.0 -
Everyone is always kind and courteous.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
U would highly recommend their service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great. Very friendly staff that answered all my questions