E.L.B. Incorporated

4.8 (550reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (550)

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I just think you should let customers know that their is a surcharge for using credit cards before you take their vehicle in for service

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All of the staff was wonderful to work with. I am appreciative of the knowledge of my working with my specific insurance.

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Thank you

Customer Service

You all are great Thank you

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They do a great job and I would recommend them to anyone

Repair Quality

They did a wonderful job with the car. I'm completely satisfied with the work they did. I would recommend ELB to everyone

Customer Service

They kept me informed on the progress of the car till the very end

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My Experience

My car looked fantastic they cleaned it up beautifully after doing the repairs. Olivia was an angel, she was so kind to me when I had to reschedule pickup because my mom had passed. She went out of her way to find and print out a manufacturer warranty to get my chipped paint repaired. You guys don't know how much I truly appreciate everything you've done for me. I will use no other collision place. I tell every person I can about how awesome you are. Thank you again!!!

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This is the 3rd time we have used ELB. As always they go above and beyond. We could not be any happier! Highly recommend them to everyone!!

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Loved how they kept us up-to-date on the repair process. And we were very happy and surprised how well they detailed the entire car when we picked it up.

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Horn does not work but Olivia has been working with me to get this fixed

Customer Service

Olivia was great

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Great service.

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My Experience

Kept me updated all through the process.

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Very happy with my service

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Thank you for everything!

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Very satisfied

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