E.L.B. Incorporated
In operation 44 years.
Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your service was rapid and outstanding. Thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best customer service I’ve experienced
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
ELB has always been one of the places that we have frequently used for repairs!
Repair Quality - 4.5/5.0 -
My car looks beautiful!
Customer Service - 5.0/5.0 -
Olivia worked extremely hard to get me a rental and take care of the details.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ELB was proactive in dealing with our insurance in getting the claim transferred to their office. Tow truck driver was professional and timely. ( the one Outlook insurance company referred us to originally was shady and unreliable).
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
To me there is no other option then ELB
Repair Quality - 5.0/5.0 -
During a stressful situation, ELB was a breath of fresh air. The repair itself was outstanding but more importantly to me was the interactions with their personnel. They were beyond friendly and helpful. I am so pleased with them in every aspect
Customer Service - 5.0/5.0 -
I covered this in my first comment but again, the never come across more friendly and helpful people. I can't say enough good things about them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job every thing done professionally. Olivia is a pleasure to talk to, and work with on a professional level. I’m a repeat customer and would highly recommend ELB body shop!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I loved the friendly atmosphere and the help and kindness, it was quick and easy and I had a wonderful experience at ELB 10/10 recommend!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
E.L.B. did a great job and the wait time was only a week.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already recommended
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have been
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Kept me well infirmed
Returned Clean
My Experience - 2.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck delivered was clean, well repaired and all function operating
Customer Service - 5.0/5.0 -
Truck took 5 weeks to complete due to parts availability, good communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole experience was fast & and easy. The car rental aspect was pretty much handled for me & the service was fast. Car was returned in great condition in the time that was promised.
Customer Service - 5.0/5.0 -
I received text messages to keep me posted on the progress of my cars repair.