E.L.B. Incorporated

4.8 (550reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (550)

Likely to Recommend

Repair Quality

Another great job well done

Customer Service

Very helpfull

My Experience

Great job! Friendly and courteous. Highly recommended.

Likely to Recommend

Repair Quality

Nice clean job. Looks great.

Customer Service

Very friendly and courteous.

Likely to Recommend

Repair Quality

I dealt with the nicest young lady, Olivia. She walked ne through my problems and made it as easy as coukd be. My car was ready and I did not have to have additional rental fees. She went the extra mile my car was washed and vacuumed and I felt like I had a new car. I would highly recommend the shop to anyone. Thanks again, Olivia, for all your caring help.

Customer Service

I only had to deal with Olivia, who was a great comfort to me

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

was very happy with the car and how i got it back!

Repair Quality

my car was painted very very well and detailed just the way i left it with them , the managers were extremely caring and nice about any concern i had and made sure everything was well taken care of . i was very satisfied with the work done to the car esp since i just bought it and still had temp tags on …

Customer Service

everyone was great and took inconsideration of anything i. ended fine or was concerned about. they wanted to make sure i was happy about anything and that goes a long way!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Nice work

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car looks wonderful…much better than when I brought it to you. Thank you so much.

Likely to Recommend

Repair Quality

Car is lovely. So happy to have the work done and done so well. Would be happy to recommend you to others.

Customer Service

My Experience

Excellent customer support and service

Likely to Recommend

Repair Quality

Im satisfied on the work they have done on my vehicle. There a minor mistake might need to be fixed but overall they do great job and great customer service

Customer Service

My Experience

Repairs were extremely fast. Customer service was top notch. I especially appreciated the text message updates on the status of repairs throughout the whole process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I think you guys did a very good job and I thank you for that

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Timely, professional and precise! Couldn't be happier with the repair of my Jeep. Thanks again Olivia and everyone at ELB! -Jennifer

Customer Service

My Experience

E. L. B. Always does a great job. I will always have you do my work.

Likely to Recommend

Repair Quality

Customer Service

E. L. B. Is amazing. Great shop to have work high level repairs. We are very satisfied.

Likely to Recommend

Repair Quality

Super easy to do business with paint quality was great.

Customer Service

Returned Clean

Likely to Recommend

They made everything very easy even having a car for me to drive they are the people to work with very respectful, kind and caring group of young people and they care about you as and individual

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I love ELB. They have done so much for me. I’ve had a sprayed in bed liner put on, replaced my tailgate, body work done. They are top notch~