E.L.B. Incorporated

4.8 (553reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (553)

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My Experience

I love ELB. They have done so much for me. I’ve had a sprayed in bed liner put on, replaced my tailgate, body work done. They are top notch~

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Exceptional service

My Experience

I had to come back shortly after pick up to attach a piece that wasn’t attached properly. They saw me right away and fixed the issue. I will recommend ELB to anyone asking for a body shop!

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My Experience

Very prompt and friendly

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Repair Quality

Olivia is great to work with. ELB keeps me informed on the status of the work.

Customer Service

Olivia is great!

Returned Clean

Likely to Recommend

It would have been nice for a tech to physically go over the finished product, maybe then we could have discussed the door moldings

Repair Quality

I received updates on the progress of the repairs often. Upon pickup the truck was detailed and never looked better. Once I got home I noticed the repaired side had the door moldings removed from both passenger side doors however the drivers side still had the moldings. I definitely liked the look without the moldings and will attempt to remove them myself. Overall a good experience. Thankyou

Customer Service

I was updated regularly via text and phone, thankyou.

My Experience

ELB is our go to body shop, friendly staff and guaranteed perfection. They go above and beyond for their customers, it’s never a good feeling to need a body shop but knowing our vehicles are in ELB’s hands is very reassuring!!

My Experience

Did an awesome job very impressed with the extra cleaning of the cat. Would highly recommend.

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They do a terrific job.

Repair Quality

They not only repaired the car well, they somehow also got rid of the mouse smell that that inhabited the car.

Customer Service

This is where ELB shines. The interface with the community is terrific.

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It looks amazing how it look from the damages in the past. I would recommend this company to anyone that need body work repaired.

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Returned Clean

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Returned Clean

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