E.L.B. Incorporated

4.8 (558reviews)
98%
121 Flatland Road,  Chestertown,  MD  21620

In operation 44 years.

Since 1999, Lori A. Willis has been the president of E.L.B. Incorporated. She has diversified the company from strictly collision repair to a complete auto center, to include; mechanical service, powder coating, window tinting, auto detailing and rhino lining. Delivering the highest customer service is her primary goal.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (558)

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Repair Quality

It looks amazing how it look from the damages in the past. I would recommend this company to anyone that need body work repaired.

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Returned Clean

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Returned Clean

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Returned Clean

My Experience

And once again ELB has done it. My car looks great. And the lights are perfect. Thank you so much

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Returned Clean

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Repair Quality

The repair work looks good. You cannot tell there was damage.

Customer Service

I would have liked to have more updates as to the state of the repair. I had to call to find out if they had been able to find the correct headlight for my car and when it would be finished. Everyone was pleasant to talk to, especially the receptionist.

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Returned Clean

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Returned Clean

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Repair Quality

I picked my car up on my lunch break. When I turned the heat on i noticed stuff flyubg around. When I turned my car off at work it sound like I could hear something running through the hood. When got off work and I went to get into my car there was a mouse on my dashboard. I think the repairs were great but may you guys should check the cars before return. A mouse ! I could have killed myself if I were driving at the time.

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Returned Clean

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Returned Clean

My Experience

It was a great experience and the staff was very friendly and helpful.My car looks brand new. I will definitely recommend you to my friend and family.Thanks ELB Incorporated. I will give you 5 star rating

Likely to Recommend

Will definitely recommend them to anyone who needs them

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Customer Service

My Experience

Very pleased with your service. Excellent repair work by your team!

My Experience

Everyone was professional. The work was done quickly, I received texts for updates and the work looks great I would take another vehicle there if needed in addition to recommending to a friend.

Likely to Recommend

Repair Quality

I appreciate all that was involved in helping me and taken care of my car.

Customer Service

The ladies were awesome!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Good experience

Customer Service

At first I received text messages that gave me updates but towards the pick up date I did not receive any update and had to call and ask.

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Customer Service

Returned Clean