Elite Auto Services

4.8 (401reviews)

95%

(740) 964-0989

71 Shackelford Road, Pataskala, OH 43062

95%

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71 Shackelford Road
Pataskala, OH 43062

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Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

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Shop Assistant

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About Elite Auto Services

See Photos

71 Shackelford Road
Pataskala, OH 43062

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

COLLISION REPAIR SPECIALIST Proudly serving Central Ohio since 2002, Elite Auto Services operates from an 18,000 square foot, top of the line facility built for today's vehicles. We perform precision repairs, superior color matching paint system, and advanced safety recalibration using factory-approved procedures to restore your vehicle's safety, structure, and finish, exactly as the manufacturer intended. What to Expect When You Choose Elite • A Clear, Honest Repair Plan • Your Safety Comes First • Stress Free Insurance Experience •Quality That Lasts

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (401)

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Newest
Rating

366 Customers Rated

5 Stars

76.6% Complete

(307)
4 Stars

8.5% Complete

(34)
3 Stars

3.5% Complete

(14)
2 Stars

1.2% Complete

(5)
1 Star

0.5% Complete

(2)
< 1 Star

1% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs described as flawless, top-notch, and exceeding expectations. Many noted their vehicles looked brand new upon return, with meticulous attention to detail and thorough cleaning. Communication stood out as a major strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness was largely commended, with several vehicles completed ahead of schedule. Customers highlighted how seamlessly the team worked with insurance companies, reducing stress during difficult situations. A few customers noted areas for improvement, including occasional delays beyond initial estimates, inconsistent update quality, and isolated concerns about repair quality and cleanliness. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

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Service Quality
Timeliness
Communication

"Exceptional service from the estimating process, scheduling, communications, and quality of work. Was very impressed ..." Read more

"Great communication and service. The body work exceeded my expectations!"

"... clean and comfortable. Perhaps most importantly, the quality of the repair was excellent." Read more

"... ive ever been to and the work they done is unreal, my car looks better than the day I got it somehow!" Read more

"I hated them. They put 5 dents in the back of my trunk, that WAS NOT there before,then would NOT take responsibility for what ..." Read more

"The repair was completed ahead of schedule, I was kept updated while you had the car in your ..." Read more

"Service was good overall, but a little slow. I was told service would take about a week, took about 2 weeks instead."

"... brought it in, we couldn't see all the damage, so it took longer than first thought it would. But it was finished before the second time frame that was given" Read more

"Great customer service! Quick repairs."

"I loved my repair work from elite they kept me informed, involved & updating me throughout the entire process!! 10 out of 10 recommend!!"

"Excellent communication. Willing to listen and provide thorough explanation of the entire process."

"Elite did an excellent job on my vehicle. Friendly staffing and very communicative. I was given updates regularly throughout the repair process."

"Better communication during the repair process. The text I received werent very informative."

"Every Tuesday and Thursday, I could count on an update of where they were on my Vehicles progression"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication