Elite Auto Services

4.8 (410reviews)
96%
71 Shackelford Road,  Pataskala,  OH  43062
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Shop AssistantSparkles

COLLISION REPAIR SPECIALIST Proudly serving Central Ohio since 2002, Elite Auto Services operates from an 18,000 square foot, top of the line facility built for today's vehicles. We perform precision repairs, superior color matching paint system, and advanced safety recalibration using factory-approved procedures to restore your vehicle's safety, structure, and finish, exactly as the manufacturer intended. What to Expect When You Choose Elite • A Clear, Honest Repair Plan • Your Safety Comes First • Stress Free Insurance Experience •Quality That Lasts

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

My Experience

Love Elite! Cannot recommend the service enough. From the first phone call to the pick up everything is professional and clearly explained. This is my 4th time as a client here and if I ever need any other work Elite will be my first choice always!

Likely to Recommend

I have already recommended it to many friends!

Repair Quality

My car looks amazing! It is like brand new again!

Customer Service

Prompt professional customer service

Returned Clean

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Repair Quality

Above and beyond what I expected.

Customer Service

Returned Clean

My Experience

Everything from my initial estimate to pick up was great and timely. The work done is great. Thank you!

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Repair Quality

Customer Service

Returned Clean

My Experience

Thanks everyone who worked on my crv! Amazing work like always ❤️

My Experience

Luther and the team provided top notch service. I was kept informed throughout the whole repair process. Excellent time in to time out for repairs

My Experience

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Repair Quality

Customer Service

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Repair Quality

This is my 2nd experience with elite auto.the are great.

Customer Service

Returned Clean

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Repair Quality

Craftsmanship and customer service are excellent. Thank you.

Customer Service

Returned Clean

My Experience

They raised 65 percent from last year to this year for same reason. Im really pissed! I refuse go back ever again.

Likely to Recommend

I refuse go back.

Repair Quality

He raised 65 percent cost from last year to this year for the same problem. Shame on you. Way too much money

Customer Service

They raise 65 percent from last year to this year for same reason. Shame on you.

Returned Clean

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Repair Quality

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My Experience

Several electrical items are not working that were working when we dropped off the car including radio, auto headlight, turn signal sounds, etc. almost like wires are disconnected. Paint looked great. Windshield was fixed. The weekly updates while my car was in the shop were nice.

Likely to Recommend

Repair Quality

There are issues with the car that need to be resolved. Electrical items that appear to have been disconnected during the repairs but no follow up has been done yet I keep getting asked to answer a survey.

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Luther was wonderful with communicating and answering questions through the whole process. The repairs ended up taking longer than originally expected but we were informed of every step and they worked directly with insurance which was extremely helpful. Everyone we spoke with in the office was kind and knowledgeable as well. Based on this experience, we will recommend Elite to our family and friends.

My Experience

My Experience

Elite Auto did a fantastic job on my Truck. Everyone was very polite and helpful. My Truck was even completed before the quoted time.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very helpful

Customer Service

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Repair Quality

It looks like the bumper paint wasn't totally hardened maybe? It was scratched just by driving home from the shop. I do have gravel/dirt driveway so maybe that caused it.

Customer Service

I spent a couple days sending emails and calling with no response. Apparently the woman who was helping me no longer worked there. Once Luther took over and contacted me it was a 10 for customer service

My Experience

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Customer Service