Elite Collision Center
In operation 6 years.
Our Staff of I-Car Certified and Factory Authorized Auto Body Technicians in Honolulu will ensure that your vehicle is repaired according to manufacturer specifications. We can repair both foreign and domestic vehicles, including larger vehicles such as Mercedes Benz Sprinters, Ford Transit vans, Ram Pro-Masters, and Nissan NV Cargo vans. Plus, we work closely with virtually every insurance company in the business. We offer free insurance quality estimates and would be glad to answer any questions you may have regarding collision repair. Our facility in Honolulu is fully equipped with state-of-the-art equipment and our technicians are among the best in the industry. Stop in our facility and we will make you feel like ohana!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I got hit while I was parked and fixed everything through insurance. Direct paint & collision was a top option. I can confirm that they returned my car back better than before! It felt like I was driving a brand new car. The repairs and paint were perfect. Everything was completed in a timely manner. They even washed and waxed the exterior, and vacuumed the entire interior. It felt like I also paid for detailing! They were very accommodating for after hours pickup. Overall, I would use them again for any auto body needs. 10/10 Recommend! My Honda was fixed within a timely manner and looks like the damage was never there.The staff were so helpful and made answered all my questions. Thank you so much for everything!
My Experience - 5.0/5.0 -
Excellent service, Tom and his team were amazing and let me know that I was in good hands and kept me updated every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I got my car back and it was leaking water from my back window. I have over spray of white paint on my front windshield and I have a mark that cannot come off on my car roof.
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good service, great work and great friendly staff who is very accommodating and easy to work with.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Only issue wasn’t there fault company was sent wrong accent piece for bumper
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The staff was very professional and customer friendly. They explain everything so I know what to expect through out the entire service. Also, the company send me text alert daily so I know what’s happening and when is my car is done. The repair job was extremely professional and I am very satisfy with the work they did. I highly recommend this repair shop.
My Experience - 0.0/5.0 -
Work done was sub-par at best. I had to go through and point out every single deficiency to Tom the general manager who is also horrible at not only his job but the way he manages vehicles and that shop. It took Elite Collision Center 4 MONTHS. let me repeat that, 4 MONTHS. To fix my jeep.For a rare ending that shouldn’t have been more than 2 months at most (worst case scenario). Fixing is the wrong word because it was not fixed it was forgotten about and spit shinned for lack of better words. TOM will blame everything as waiting for parts to save him from any type of responsibility in fixing or accountability in actually doing the job correctly. They ordered my rear bumper wrong 3 times. Let me say this again, 3 TIMES. They took off parts they were never supposed to and even got paint on the inside of my jeep. They took so long my insurance stopped paying for reantal and I had to fight to get the shop to flip the hill because it was their mess up as to why it’s taking so long to fix. O yea and Tom is the only one if the shop who can authorize any type of part being ordered or money being shovels out and he will go on vacation for 2 and half weeks and give NO ONE in the shop the authority to make the choices to keep vehicles moving while he is gone. So you’re out of luck and just stranded until he gets back basically. The funny part is that Tom had no idea about any of these mess ups “(FIXED)” by the technicians until I pointed them ALL out to him. He just sits there with a blank look and try’s to come up with excuses when it’s just lazy work, cutting corners and absolutely poor management, it’s like he never checks on the progress on any vehicle until it’s time to pick it up and just try’s to rush you out the door so you don’t look at the poor work ha was done to your vehicle and you take it away so it’s no longer his problem. If you are thinking of going here to get your car fixed I promise you it’s not worth it. Honestly there is so much more to my absolute horror story of dealing with this company and the trash management team (TOM) it’s not worth it. Save yourself headaches, time, money and just over all sanity because the Incompetency of this shop is unreal how they run a business and go to a different auto body shop. There is nothing ELITE about this shop. I even went as far as trying to get the owner of the shop involved in fixing my vehicle and the problems I’m not to sure if he is aware of, going on in his own shop and I got ignored by him and his management team is blowing smoke in his face, either way this place isn’t worth it. It’s trash and substandard work, management and overall experience at best. Trust me I’m being nice in this and this doesn’t scratch the surface of how many problems I ran into with this company. Save yourself the headache and GO SOMEWHERE ELSE. I promise you
Likely to Recommend - 0.5/5.0 -
If I could rate a 0 that would still be too much for this shop. I would 100% NEVER tell someone to go to this shop. They are horrible and honestly don’t know how they are still in business.
Repair Quality - 0.5/5.0 -
Work done was sub-par at best. I had to go through and point out every single deficiency to Tom the (general manager) who is also horrible at not only his job but the way he manages vehicles and that shop. It took Elite Collision Center 4 MONTHS. let me repeat that, 4 MONTHS. To fix my jeep.For a rare ending that shouldn’t have been more than 2 months at most (worst case scenario). Fixing is the wrong word because it was not fixed it was forgotten about and spit shinned for lack of better words. TOM will blame everything as waiting for parts to save him from any type of responsibility in fixing or accountability in actually doing the job correctly. They ordered my rear bumper wrong 3 times. Let me say this again, 3 TIMES. They took off parts they were never supposed to take off and even got paint on the inside of my jeep. They took so long my insurance stopped paying for reantal and I had to fight to get the shop to flip the bill because it was their mess up as to why it’s taking so long to fix. O yea and Tom is the only one if the shop who can authorize any type of part being ordered or money being shoveled out and he will go on vacation for 2 and half weeks and give NO ONE in the shop the authority to make the choices to keep vehicles moving while he is gone. So you’re out of luck and just stranded until he gets back basically. The funny part is that Tom had no idea about any of these mess ups “(FIXED)” by the technicians until I pointed them ALL out to him. He just sits there with a blank look and try’s to come up with excuses when it’s just lazy work, cutting corners and absolutely poor management, it’s like he never checks on the progress on any vehicle until it’s time to pick it up and just try’s to rush you out the door so you don’t look at the poor work that was done to your vehicle and you take it away so it’s no longer his problem. If you are thinking of going here to get your car fixed I promise you it’s not worth it. Honestly there is so much more to my absolute horror story of dealing with this company and the trash management team (TOM) it’s not worth it. Save yourself headaches, time, money and just over all sanity because the Incompetency of this shop is unreal how they run a business and go to a different auto body shop. There is nothing ELITE about this shop. I even went as far as trying to get the owner of the shop involved in fixing my vehicle and the problems I’m not to sure if he is aware of, going on in his own shop and I got ignored by him and his management team is blowing smoke in his face, either way this place isn’t worth it. It’s trash and substandard work, management and overall experience at best. Trust me I’m being nice in this and this doesn’t scratch the surface of how many problems I ran into with this company. Save yourself the headache and GO SOMEWHERE ELSE. I promise you
Customer Service - 0.5/5.0 -
Tom is a horrible General manager who makes the front desk girl take the wrath of everyone/ everything because he will not answer any phone calls and dodges any type of interaction with the customer when he knows he has messed up. And doesn’t take accountability for his mistakes or trying to fix it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the excellent service. Car was spotless when picked up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Kept notified daily and when completed, the car was detailed beyond my expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love that they detailed my car when it was ready for pick up! Totally would recommend this company to anyone who needs their car repaired. Mahalo Elite Collision Center!
Customer Service - 5.0/5.0 -
Very professional and accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. I will recommend you to friends
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work by the EEC team.
My Experience - 5.0/5.0 -
Wanna thank you all for taking care of my car👍😊 Awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job. Thank to all the workers
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
Great experience with Elite!
Repair Quality - 5.0/5.0 -
Great Staff & Very Awesome work on my car! Thank You🤗
Customer Service - 5.0/5.0 -
Everyone is so Friendly, Helpful & Professional!
My Experience - 5.0/5.0 -
Staff was veryyy accommodating. Thanks👍