Elite Collision Center

4.9 (602reviews)
100%
1020 Ulupono Street,  Honolulu,  HI  96819
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Shop AssistantSparkles

In operation 6 years.

Our Staff of I-Car Certified and Factory Authorized Auto Body Technicians in Honolulu will ensure that your vehicle is repaired according to manufacturer specifications. We can repair both foreign and domestic vehicles, including larger vehicles such as Mercedes Benz Sprinters, Ford Transit vans, Ram Pro-Masters, and Nissan NV Cargo vans. Plus, we work closely with virtually every insurance company in the business. We offer free insurance quality estimates and would be glad to answer any questions you may have regarding collision repair. Our facility in Honolulu is fully equipped with state-of-the-art equipment and our technicians are among the best in the industry. Stop in our facility and we will make you feel like ohana!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:00 pm
Tue 8:00 am - 4:00 pm
Wed 8:00 am - 4:00 pm
Thu 8:00 am - 4:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (602)

My Experience

Thank you, my experience with ECC was outstanding. Tom kept me updated throughout the whole process. Excellent customer service from the time I dropped off my car to picking it up. Thank you again for a job well done. I will definitely recommend ECC if anyone needed this service.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks like it’s new. Thank you for the fine job.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Ill recommend ECC to anyone that needs that type of work

Repair Quality

Excellent and timely work

Customer Service

Karina was an absolute pleasure to work with

My Experience

I couldn’t wait to review Elite so I submitted a review on google already, right after I picked up my car! Excellent service from start to finish, starting with Kari who did detailed inspection of my Subaru Forester Sport and kept in touch with me regularly to update me on repairs. She’s so friendly and knowledgeable, so 10 stars for her!! Also Tom (manager) practices great customer service and his team did an amazing job on my car that was damaged from front to back on one side; perfect parts alignment and paint match!! Finally, Elites coordination between themselves, Allstate and Enterprise car rental was flawless!! So mahalo Kari, Tom and the perfectionist body repairmen!!!

Likely to Recommend

Definitely!!!

Repair Quality

Actually I have already posted 2 reviews, one on the ECC website google reviews and here (carwise.com) As you’ll see I basically said all aspects of Elite are the best!!!

Customer Service

Fantastic customer service from Tom ( mgr) and 10 stars for Kari😃

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Repair Quality

Customer Service

Returned Clean

My Experience

My Car was cleaned detailed sooo great! They were very Polite Kind Hospitalble offered Exspensive Hawaiian snack & this Ono apple Banana & great Tasting coffees!! ROSIE Being sooo young was so perfessional sweet Friendly & very GRACIOUS to us as well as the Mansger I forgot his Name he was there with her I think he openthis Co. But he's the one offered all these special snacks. Was such amazing Manager LOCAL guy . Our car is Great drives awesome well be using them again!! Was very Impressed with their ALOHA & THE CLEANINESS OF THEIR OFFICE & PROPERTY WHERE WE PARKED & OUTSIDE OF THE PROPERTY. MUCH MAHALO ELITE COLLISION 💥 😎 👌 🙌 SOOO COOL 😎 ♥️ TYTY. STAY STRONG 💪 & BLESSED IN ALL YOURE ASPECT OF YOUR GREAT BUSINESSES MUCH MAHALO PLENTY AND ALOHA!!!

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Repair Quality

Very professional and competent people as well as delightful to work with.

Customer Service

The ladies in the office are great. They are friendly and knowledgeable, a pleasure to work with.

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Customer Service

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Repair Quality

Customer Service

My Experience

The entire staff was friendly, professional, and kept me informed. They communicated with me from start to finish. Kari was superb—she provides outstanding service.

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Repair Quality

The repair and additional body work we requested were well above average and just about made the car look brand new again.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The repairs were completed perfectly and quickly. While I hope I never need their services again, I will use them if I need bodywork.

My Experience

Repairs not completed

My Experience

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Customer Service

My Experience

We couldn’t believe happier with the experience. Diana quote: “Maybe someone else will hit us and we can go back!” Not kidding. Thanks to all! Mahalo y ¡gracias a todos!

Likely to Recommend

See question 1.

Repair Quality

Diana: “I wish someone else would hit us so we can go back there!”

Customer Service

See question 1.

Returned Clean

My Experience

Our 4Runner looks great! You can't even tell that is was in an accident. The staff at Elite Collision Center was amazing! They did everything right. They even detailed our 4Runner before returning it to us, which was an unexpected surprise. There is a minor issue with the passenger window, it doesn't want to close after opening. I'll call them on Monday to sort it out. I will definitely refer my friends and family to them if they are in need of any type of auto damage repairs. Thumbs up to the whole staff! Mahalos!

Likely to Recommend

Repair Quality

I had a great experience with Elite Collision Center! The staff were excellent! Kari and Rosie made everything smooth and kept me very informed as to the progress of my 4Runner. The work done on my 4Runner was amazing, I couldn't even tell that we were in an accident. I will definitely refer them to others and will.use them in the future if needed.

Customer Service

Returned Clean

Likely to Recommend

Overall process was good except for the workmanship.

Repair Quality

The repair was incomplete and had to wait an hour to redo the side fender molding

Customer Service

Returned Clean

Likely to Recommend

Already have recommended to two people…

Repair Quality

Tom and the team at Elite Collision are wonderful! They took the time to explain all they needed to do to return my car to super condition. They got my car into the work queue when promised, and finished a couple ic days early. The end result is remarkable! The body panel gaps are perfect, the paint surfaces are flawless, and they even addressed a little damage not caused by the accident in the process! An outstanding job by the Team at Elite…they’ve completely earned my respect, appreciation, and I’ve been recommending them to friends and co-workers.

Customer Service

Every commitment Tom made came true, and more…

Returned Clean