Elk Grove Custom Collision
In operation 25 years, 10 years at this location.
Our facility is a family owned business that has been operating for over 20 years, serving any and all clients. We provide the best level of customer service and pride ourselves on repairing vehicles back to an OEM condition by using the manufacturers procedures. By choosing Elk Grove Custom Collision, you are choosing excellence.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent Customer Service!
My Experience - 5.0/5.0 -
Awesome job! Great quality work!
My Experience - 5.0/5.0 -
The repair was performed by Kevin and written by Anthony. Al went well and the price was better then expected. Berry happy.
My Experience - 5.0/5.0 -
Great people with respecting attitudes to work and people. Happy to do work with them again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jose communicated with me during the whole process. Impress with the work. Will refer others to the shop.
My Experience - 0.0/5.0 -
Yes, I did right good customer service but now I think I made a mistake. So I gave my SUV on 12/3/18 and got it today 01/07/19. First your system of corespondent with customers are really bad as I used to get a text message that my vehicle will be completely repaired by this date but when this day comes my vehicle was not even near to done and no messages letting me know when my vehicle will be complete. I had to call every time because to see what is going on my vehicle. They called me one day and I went to pick my vehicle but my vehicle looked completed but when I checked and feel, I can still feel it had problems, so talk to a gentleman and he took it back and said they will put new door which took almost three weeks to completed. Upon picking my vehicle today I noticed that my car had zero gas left and also show the mileage had a big difference from the time I gave my vehicle. Almost 450 miles difference. It was funny that the store manager said that some time the vehicle gets two different mileage which doesnât make any sense to me. So they are looking at it and said they will call me in few days. I am a Nissan customer as all my four cars are from Nissan, I take it to Nissan for oil. Just wondering what is going on at the collision center.
My Experience - 0.0/5.0 -
Have not gotten my car yet I hope it is done ....just checking to see if you guys are seeing this feedback...Brian
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was well done and your customer service was well appreciate.
My Experience - 0.0/5.0 -
From A-Z the experience was not first class. When I received my car, there was still damage that was not repaired on my rear bumper. Waste of time and a huge inconvenience.
My Experience - 5.0/5.0 -
Car looks great, very professional shop. Car like new inside andcoutside
My Experience - 5.0/5.0 -
Great Customer Service beginning from the cute Asian Administration Girl - to Edward. I was always kept up to date on the progress of my car. Special thanks to the Team that repaired my car, and the guys that detailed it before I picked it up. Very Professional through the entire process. Thank You!
My Experience - 0.0/5.0 -
They canât even fix my car right, theyâre not experience n unprofessional. Didnât admit that they did a crappy job, make me came back twice to pick up my car but it still didnât turn out right! Will not recommend this shop to anyone!