Elk Grove Custom Collision

4.9 (363reviews)
100%
8440 Auto Passage Drive,  Elk Grove,  CA  95757
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Shop AssistantSparkles

In operation 25 years, 10 years at this location.

Our facility is a family owned business that has been operating for over 20 years, serving any and all clients. We provide the best level of customer service and pride ourselves on repairing vehicles back to an OEM condition by using the manufacturers procedures. By choosing Elk Grove Custom Collision, you are choosing excellence.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (363)

My Experience

My Experience

My Experience

My Experience

Everyone was so nice to me! When I arrived to pick up my Jeep I fell in love all over again. It looked brand new! You did a great job! Thank you so much!

My Experience

From the moment I walked in to the moment I picked up my car the entire team especially James was very helpful. James took the time to explain each step and called me with updates. This was my first car accident experience and they couldn't have made me feel more at ease, my car looks looks and feels brand new! Thank you Elk Grove Custom Collision!

My Experience

Josh was attentive, kept us informed, car was detailed on delivery..thanks for a great experience given the situation...

My Experience

I noticed dome dried paint particles under my car in the exhaust area.

My Experience

My Experience

It would be nice if you have ice with your soda machine .

My Experience

This is the most professional auto repair establishment I have dealt with, and I worked in insurance claims for 40 years.

My Experience

Our car was at your shop to get repairs from a hit an run incident. We also requested that the front drivers side wheel be checked because it has been low since the incident. When I picked up my vehicle no one walked out with me to look over the car and due to lack of communication I was rushed to return the rental car and pick up my car. I looked the car over and noticed there is still a small dent in the drivers side door below the side mirror. We also informed the appraiser and the rep of the driver side tire that was damaged. The tire leaks air and has lower pressure than the other 3 tires since the incident. Upon driving the vehicle since picking it up pictures have been taken of the warning message and psi of the tire with it just driving from work to home. We will be returning to the collision shop in the morning to resolve this issue which again is an inconvenience as we both work full time jobs. Hoping to get this resolved and repaired correctly as soon as possible with above standard quality.

My Experience

Great service from everyone!

My Experience

People were nice and my car looks pretty again! Thanks

My Experience

Everyone was courteous and professional. My car is like brand new

My Experience

The repair work was beautifully done. Mario Murillo was very accommodating.

My Experience

My Experience

My Experience

Josh is an excellent representative of your company. I will certainly use your service again should the need arise.

My Experience

The collision repair was excellent. The window tinting I had done looks like it was done very well, however your pricing on window tinting is misleading. I have seen two advertisements for $159 to tint a car. The pricing on your website does not show that at all when in fact I paid $100 more than what was on the website. It was explained that those prices are for the back part of the vehicles only. Whole car pricing needs to be included. This borders on bait and switch. I would recommend to others looking for this service to shop around for better pricing before choosing your shop.

My Experience

You guys deliver everything you promised. My car looks and drives as new. Every single person at this place is really, really nice and professional. I'm glad I chose you to do the repairs on my mazda. Thanks to all. James,Justin,Lidia. Also the girl at front desk answers all kinds of questions lol. Quality work, promises delivered and customer service as its best.