EM Collision Repair, Inc.
EM Collision is a full service collision repair facility serving our customers of the Tri-City area since 1999. We are I-CAR GOLD certified, a certification only about 10% of shops achieve, so you can feel confident your vehicle will be repaired properly. We strive for perfection in all that we do! We are a family owned and operated business. Guaranteed color match.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communications on the process of repairs to my car.
Customer Service - 5.0/5.0 -
It was good of EM Collision to take care of the rental car expenses until repairs to my car were completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Not sure how the services provided could have been improved. Very satisfied.
Repair Quality - 5.0/5.0 -
Good work.
Customer Service - 5.0/5.0 -
Very professional and proactive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, speedy return
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They had my car for over a month. The first time they told me to come pick it up it looked almost as bad as when I dropped it off. They scratched my window and didn’t fix the dent at all. When I came to pick it up the second time they scratched up a trim piece and I can still see the dent in the side of my car. Communication was horrible
Customer Service - 1.0/5.0 -
Communication was horrible and one of the men was very rude. The manager was patient and kind and attempted to resolve the issues
Likely to Recommend - 5.0/5.0 -
I would be happy to recommend EM Collision to anyone.
Repair Quality - 5.0/5.0 -
EM Collision was great! The staff was very courteous and attentive. April was very helpful and I greatly appreciate her. The car repair was outstanding. My car looks absolutely great! Thank you EM Collision.
Customer Service - 5.0/5.0 -
All of the customer service staff were kind, courteous and attentive! I would recommend EM Collision to anyone who needs collision repair. The ladies in the front office were absolutely great!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Pleased with the work done on my vehicle
Repair Quality - 5.0/5.0 -
Employees kept me informed about the status of my vehicle. I am pleased with the results of the work they did.
Customer Service - 5.0/5.0 -
Anytime I called employees were very helpful and always polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Polite, and timely
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks very good
Customer Service - 5.0/5.0 -
Russell, April, and everyone was really good to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nice people car looked amazing
Repair Quality - 5.0/5.0 -
Nice work
Customer Service - 5.0/5.0 -
AlwZ courtesy when answering my question
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Excellent job. Knowledgeable and great staff