Wallace Collision Center
In operation 56 years.
Wallace Imports of Bristol Collision Center has been serving the area for over a generation. In a time when many dealerships have abandoned the collision repair field, Wallace still believes it is important to offer a customer not only sales, parts, and service, but also collision repair. We are a full service collision repair facility, including frame repair. We repair most makes and models and provide a lifetime guarantee of work to the original owner. We take immense pride in our repair quality and customer service. We proudly use PPG Envirobase refinishing products.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - AVIS®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They did an amazing job on my Subaru! The staff was extremely knowledgeable and professional! Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job!! Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Such an easy and smooth process my vehicle looks great. The front staff was lovely. Highly recommended!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wallace Collision went above and beyond helping me through the process of repairing my Subaru. Would recommend to anyone!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent experience!!
Customer Service - 5.0/5.0 -
Excellent experience.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team at Wallace was fantastic to work with. Timely updates and my car looks amazing. I would recommend this business to anyone seeking collision repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Their work is 100% satisfactory
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They went above and beyond to keep me safe by lending me a loaner vehicle while repairing my vehicle. They kept me informed and they even cleaned my car before returning it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There were so many problems with the insurance coming through and paying for the repairs and my rental car, but Kyler absolutely went above and beyond to make sure it happened for us. I couldn’t be more thankful for how much he helped us get everything figured out.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked as good as new
Customer Service - 5.0/5.0 -
Personal we’re very courteous and always kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work is beautiful— car looks brand new! Great attention to detail including cleaning not just the outside but the inside.
Customer Service - 5.0/5.0 -
Taylor was a great representative for the company. She was always pleasant, flexible in planning service and and pick up.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
John was my rep that help me through my claim process. He went above the level of customer service. This is why I went with Subaru. I had issues with my insurance company not wanting to pay for the Subaru standard. John told me my policy had a right to appraisal process I didn’t know about the insurance company didn’t tell about it. I done this process and won so I did not come out of pocket for anything and got my car back great job fixing it
Customer Service - 5.0/5.0 -
John was the best
Returned Clean
My Experience - 5.0/5.0 -
Wonderful work and customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience!! Vehicle looks amazing and the staff went above and beyond!!