EM Collision Repair, Inc.

4.9 (1,390reviews)
98%
164 Grovedale Road,  Bristol,  TN  37620

EM Collision is a full service collision repair facility serving our customers of the Tri-City area since 1999. We are I-CAR GOLD certified, a certification only about 10% of shops achieve, so you can feel confident your vehicle will be repaired properly. We strive for perfection in all that we do! We are a family owned and operated business. Guaranteed color match.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,390)

Likely to Recommend

Repair Quality

Did a great job from everything I can tell so far

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I highly recommend them. They provide excellent service and they are very helpful and friendly.

Customer Service

I highly recommend them. They provide excellent service and they are very helpful and friendly.

Likely to Recommend

I would use them again if needed.

Repair Quality

Looks perfect. Excellent quality and customer service.

Customer Service

Explained the process and everything went as expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great to work with. Not only did great work but made the process incredibly simple.

Customer Service

Likely to Recommend

I would highly recommend EM to all my friends and family.They always do an outstanding job.

Repair Quality

They did a awesome job on my car.

Customer Service

They treated me very well, very friendly and informative.

Returned Clean

Likely to Recommend

I would definitely use and recommend CE to family and friends!

Repair Quality

All of the staff were so nice and extremely helpful. They did an amazing job with my repairs.

Customer Service

Customer service is comparable to no where I’ve been before. Outstanding!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bumper pieces weren’t exact fit. May be manufactured differently. Paint was excellent. Everything works well.

Customer Service

Communication suffered regarding the timing of the repairs and eventually what was happening as it was shipped to a third party. When communication occurred it was excellent. However, many times it had to be initiated by myself during the long process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Staff was welcoming, amazingly helpful and trustworthy

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great job, very pleased

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Josh and his team always do great work.

Customer Service

Likely to Recommend

Repair Quality

Great work

Customer Service

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Likely to Recommend

Repair Quality

Excellent work and customer service!

Customer Service

Returned Clean