Empire Auto Body & Collision Center Inc.

5.0 (123reviews)
100%
770 RT 17M,  Middletown,  NY  10940
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (123)

Likely to Recommend

Repair Quality

From the day I went in only to get a quote they made me feel confident and comfortable about leaving my car with them. They stayed in constant communication with me while they had my vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Empire was amazing! Everyone was so kind and informative. They were clear and precise with their estimate, and had everything fixed within 11 days. They also completely cleaned inside and outside of the car which I did not expect, but was a very nice surprise. Definitely coming here for any other work that needs to be done in the future!

Customer Service

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Likely to Recommend

Repair Quality

Great 👍🏽

Customer Service

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Likely to Recommend

Repair Quality

Once the part was received, the repair progressed in a timely manner. I am very happy with the finished product.

Customer Service

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Likely to Recommend

Repair Quality

Will take my car for repair again

Customer Service

Treated with curtesy

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Likely to Recommend

Repair Quality

I cannot find anything wrong at all. They replaced the bumper and used the exact right color.

Customer Service

Returned Clean

My Experience

My vehicle was ready much earlier than expected. Above & beyond all around. They even picked me up at home when vehicle was ready and I didn’t have a ride to the shop. A++

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

I was thoroughly pleased with the outcomes.

Customer Service

Remarkable customer service provided by highly professional and attentive individuals who prioritize your needs.

Returned Clean

My Experience

Always an outstanding experience with Empire Auto Body Inc. Tony and staff always professional making the experience very at ease. My family has been using them for years. Would definitely recommend Empire to anyone in need of auto body/mechanic repair.

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Repair Quality

Customer Service

Returned Clean

My Experience

Could b happier with the job such well done I recommend anybody to you obviously great job guys seriously nice work

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Repair Quality

Customer Service

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My Experience

Great job. Thank you.

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Repair Quality

Customer Service

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My Experience

Professional service. Excellent work. Will recommend them.

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

Shop personnel were so helpful and informative. They really took the time to explain things throughly.

Returned Clean

My Experience

First time there very happy with the work they did i would recommend it to family and friends

Likely to Recommend

Repair Quality

Great job very happy with the work they did I would recommend to anyone

Customer Service

Great job

Returned Clean

My Experience

Hope to never be rear ended again, but if there’s ever a collision or I need anything cosmetic done my car I will definitely bring it here. Excellent work done on my car!

Likely to Recommend

Repair Quality

Beautiful work done

Customer Service

Honest

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Likely to Recommend

Repair Quality

Customer Service

Very patient with me, took the time to help me figure everything out with my car insurance.

Returned Clean

My Experience

Very satisfied and pleased thanks to Tony and his team

My Experience

I have never dealt with such hard working, honest, reliable, and professional people when it comes to cars until I had to fix my car here. They took my car right away when I hit a deer, ordered its parts and kept me updated. Accident took place on the 8th and car was ready on the 26th of the same month. This is what I call clockwork, these people don’t play, they’re on point. Car looks cleaner than when I gave it to them. They never ignored my phone calls and were always responsive and respectful even though I was kind of annoying because of my frequent phone calls, lol. And their work is flawless, I’ll leave photos of before and after, you should see for yourself.