Empire Auto Body & Collision Center Inc.

5.0 (122reviews)
100%
770 RT 17M,  Middletown,  NY  10940
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (122)

My Experience

Likely to Recommend

Repair Quality

New bumper looks perfect!

Customer Service

Returned Clean

My Experience

Empire was amazing for the start. In all aspects of the repair I couldn’t have asked for better communication or service. Tony and guys were excellent

Likely to Recommend

Repair Quality

Couldn’t have asked for better results. The group at Empire was outstanding in all ways

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Ed is the best

Returned Clean

My Experience

They were very attentive and friendly. Completed the work when and as expected. The service was great!

Likely to Recommend

Repair Quality

Great service!

Customer Service

Returned Clean

My Experience

They did an amazing job and they did it quickly. I was truly impressed by the kindness of the staff - the customer service was top notch. As a bonus, they thoroughly cleaned my car inside and out - it hasn’t been this clean since I purchased it!! I highly recommend them.

Likely to Recommend

My car was returned quickly, I was kept up to date on the repairs, and I received my car back cleaner than it had been in years! Customer service was exceptional.

Repair Quality

Exceeded expectations

Customer Service

Customer service was fantastic.

Returned Clean

My Experience

Great experience from start to finish. Thank you

Likely to Recommend

Repair Quality

Hi you guys, You would have gotten a ten but there were scratches Ed said you would take care of which are still there. But the rest of the work was great. Best, Ricky Ian Gordon and Kevin Doyle

Customer Service

Returned Clean

My Experience

The service was great and the texts sent, keeping me informed of their progress was awesome.

Likely to Recommend

Repair Quality

They kept me informed of the progress of my repair and finished ahead of schedule

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new. Thank you for taking the time to detail the car, as well. That added touch made my day! Super fast, easy to communicate with, and wonderful service. I hope to never have to repair my car to this extent, but if I do I will only trust Empire to do so.

Likely to Recommend

Repair Quality

They were very professional. I would definitely recommend family and friends to their shop. I felt so relaxed. And my car looked amazing. The job didn't take that long to fix. And they were spot on with the time.

Customer Service

Great job they did on my car it was beautiful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Job well done. Vacuum and clean tires

Customer Service

Ed was very good. He explained everything

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional. Helped every step of the way. Kept me informed on progress

Customer Service

Great group

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

I am beyond grateful for the service i was provided. Tony was an amazing person to work with and gave more than i could have asked for! I will definitely be coming back for future services. My car looks amazing!

My Experience

AAA+