Empire Auto Body

5.0 (827reviews)
100%
[email protected],  New Windsor,  NY  12553

In operation 7 years.

. Our collision center is known for its expertise, honesty, and stellar service. Here at Empire Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (827)

Likely to Recommend

Repair Quality

Initially, wasn’t sure how well a job Empire Auto Body would do on my vehicle, since my insurance company recommended Empire. However, words cannot express how extremely pleased I am with the finished product of my vehicle. Toni was amazingly easy to communicate with and get realistic timeframe of work to be done, the front end customer service was pleasant and returned calls-I also didn’t expect my car to be detailed when returned, but it was!!! Glowing reviews with exceptional service ⭐️⭐️⭐️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were Awseome!! very informative

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service

Returned Clean

My Experience

They do on excellent job I would recommend others to there company. I am so happy that I met them .they also have a golden spirit

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already !

Repair Quality

You and your staff did an amazing job and was very satisfied with everything !!

Customer Service

Friendly and very organized !!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told a few friends and family

Repair Quality

Customer Service

Tony and his crew are the best if you have a question with anything he will call you back in a timely fashion with the answer

Returned Clean

Likely to Recommend

Have to think about it they took a long time and I am not satisfied

Repair Quality

The front left side bumper is not fastened together properly to my satisfaction. and the price was inflated it doesn't cost that much for that little bit of work

Customer Service

They were respectful clean facilities

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very good

Repair Quality

Driving very good no problem whatsoever and thank you very much

Customer Service

Very nice

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was fixed, cleaned and taken good care of. Staff was pleasant, courteous and professional.

Likely to Recommend

Repair Quality

Empire auto gave me nothing but the best experience with them. Like every other business you go to you have to have patience nothing can be done overnight. My truck looks brand new & they did an amazing job. There was a little confusion but Tony did a great job satisfying his customer and making sure I was happy with the confusion that took place. I would definitely go back to them to work on my vehicle. Great customer service & outstanding work! Thank you again

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good job done on time.

Customer Service

Returned Clean

Likely to Recommend

Service wa excellent

Repair Quality

Work was immaculate! My car looked brand new!

Customer Service

The staff is friendly and informative.

Returned Clean

Likely to Recommend

Repair Quality

Great service, super friendly and very understanding. Affordable rates and excellent work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Stole thing out of my truck

Customer Service

Did not repair the scratches on the truck as promised

Returned Clean