Empire Auto Body

5.0 (827reviews)
100%
[email protected],  New Windsor,  NY  12553

In operation 7 years.

. Our collision center is known for its expertise, honesty, and stellar service. Here at Empire Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to insure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-city area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (827)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Staff was extremely kind. Tony was such a pleasure to work with .

Customer Service

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Repair Quality

Tony and his team were very helpful in explaining the process and the quality of work was very good. Highly recommend them to others.

Customer Service

Returned Clean

Likely to Recommend

If I could give a 15 I would

Repair Quality

Customer Service

Returned Clean

My Experience

Bumper was good but the secondary repair which was painting the hood had swirls and imperfections on the hood was painted over.

My Experience

I had the best experience with Empire Auto Body. My Durango was pretty banged up and they fixed her right up! Looks absolutely beautiful, would never know I was in a car accident. The customer service is top notch! Tony kept me updated on the status of my truck frequently and even picked me up at my house once the repairs were complete!! I would highly recommend Empire Auto body to everyone!! 5 star rating!!!

My Experience

Very friendly & knowledgeable

My Experience

I love the texting update. It made me feel great knowing the process of my repairs. I would recommend anyone to Empire Auto Body. ❤️❤️

Likely to Recommend

Repair Quality

Very friendly and professional.

Customer Service

Returned Clean

My Experience

I really appreciate the messages that were sent to me to keep me in the know. The truck was treated well and all concerns were checked out and staff made sure it was safe to drive.

My Experience

Great place overall, from the job they do & the people that work there. It’s like I have a brand new keep again.

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Customer Service

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My Experience

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Customer Service

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Repair Quality

Great work done and communication! Highly recommend this shop for repairs!

Customer Service

Great job done, very professional. Loved the updates.

Returned Clean

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Repair Quality

Empire Auto Body Services were GREAT! I would recommend them!

Customer Service

Returned Clean

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Customer Service

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My Experience

Great work guy's.

My Experience

Yes absolutely!!!

Likely to Recommend

Repair Quality

Excellent! Tony was a pleasure to deal with. The work they did was superb. It was done in a timely manner. When my ride failed to show up to give me a lift home after dropping my car off, empire arranged for one of their employees to drive me back to my home about 15 minutes away. This service was so good that I look forward to getting rear-ended or sideswiped again just so I could have the pleasure of dealing with such an excellent repair shop.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Tony was a pleasure to work with.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean