Everett Collision Center

4.8 (1,524reviews)
96%
161 US Highway 70 SE,  Hickory,  NC  28602
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Shop AssistantSparkles

In operation 59 years.

Our motto is, "First We Will Be Best, Then We Will Be First". Recognizing it's now taking months to have collision repair in our community, we've expanded our shop, equipment, and staff to meet this need. We're now able to get your vehicle in the shop within less than two weeks where others take months. And with four estimators, we can perform your estimate same day. We have a highly trained and I-CAR Gold Certified staff available to restore your vehicle to pre accident quality, fit, and finish. Since 1967, the Everett Chevrolet brand has stood for quality, value, and integrity. We promise to provide you with an Exceptional Guest Experience!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan

Reviews (1,524)

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My Experience

My experience with Everett was excellent! A friend recommended Everett and your team exceeded my expectations. My Tundra looks amazing and I just can't get over the care and attention to.detail put forth by your team. Dee Stewart did a fantastic job of coordinating every step of the process. I will recommend Everett to anyone I can, my truck looks as beautiful as the day I bought it and seeing.how well it turned out makes me smile. Thank you again, your team is the best and their talent shows in their work.

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They always do great good quality work.Good friendly people that make you laugh.

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NEVER

Repair Quality

I am so glad I got the opportunity for this survey because the treatment I received was completely uncalled for! Twice I was called to pick up my car when repairs were not completed. Meaning dented, scratched bumper was not replaced nor part even ordered to be replaced on first call for pick up. Second call to pick up, the bumper was replaced but was gonna release it to me with with a scratch still on it. When I finally picked up my car the back was fixed but 140plus miles had been driven on my car in the 5 1/2 weeks they had it (no engine work needed). I dropped my car off with a full tank of gas and it wasn’t even returned with a full tank of gas. The front corner of my drivers side small window even had the window tint removed (something I was not told about nor requested) I was promised something for all the inconveniences… but nothing has been done. So believe me when I tell you I will NEVER use this body shop again and I’m letting everyone l know what happened! The sad part is I bought my 21 Cadillac from Everett and to still get this kind of treatment is repulsive to say the least!

Customer Service

Already told you once

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It took a day longer than I was told.

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My Experience

Very pleased with the work that was done to my car. They worked well with my insurance and kept me informed throughout the process. Highly recommend.

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Chad and Cheryl kept me updated on things and my Truck looks good as new. I couldn’t ask for better service.

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Dee Stewart who handled the repair was very professional. I’m satisfied with her work. Darlene who supplied shuttle service for me was also very good. However, the speed with which the repair was done was unacceptable. Supposed to be four days turned into 12. That’s not a good turnaround time . In addition, I’ve noticed the total product for Everett Chevrolet has diminished over the years. The sales professionals upfront act as if they don’t care whether they sell a vehicle or not. I went to the service department today to ask for an oil change appointment and stood there 15 minutes while a young man tried to get a dispatcher on the line. He finally gave me a business card and asked me to call someone else to arrange a simple oil change. Not good.

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I believe they treat everyone fairly and all of my acquaintances would be satisfied with the service given here.

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Excellent work!

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Very pleasant, informative, and courteous.

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I hope my friends and colleagues don't need this type of work, but if they do, I will definitely recommend Everett.

Repair Quality

I was rearended several months ago and due to my husband's illness I haven't had time to get my car repaired. The body shop personnel at Everett did everything to help me get the car in and repaired working around my schedule and availability amazingly. Eddie and the amazing lady at the front desk, handled everything as I'm sure they could tell I was a newbie at this insurance thing. The car looks amazing and has no issues. Thank you!

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The customer service was amazing I was kept in the loop through the entire process and assisted with everything.

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Cheryl and Chad were great!

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They kept me up to date with information. They helped me to get my rental car while my car was being repaired. Awesome service from everyone.

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Received updates throughout the whole process.

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good work at good price

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very good

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They do great work

Repair Quality

They did a great job

Customer Service

They were very nice