Ewald's Venus Ford

3.7 (22reviews)
70%
2727 E Layton Ave,  Cudahy,  WI  53110

In operation 62 years.

Ranked as one of the Largest Privately held Corporations on Deloitte’s “Wisconsin 75” ranking, Ewald Automotive is Milwaukee’s premier automotive group representing 9 brands in eight convenient locations. Additionally, Ewald Automotive Group has been a multi-year award winner for the Milwaukee Journal’s Top Workplace award. Ewald is focused on providing the easiest car buying and servicing experience possible while making sure every customer is treated like family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Rivian Fleet – Vans

Reviews (22)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent customer service! Vehicle looks like new.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Coirdination, pickup and delivery of the vehicle went above and beyond! Thanks to Quintin and team on an outstanding experience!

Customer Service

Again, I can't comment enough on the customer experience. Thorough and timely communication throughout the entire process.

Likely to Recommend

Repair Quality

Overspray damaged my bumper

Customer Service

Likely to Recommend

This is the worst experience in dealing with a body in my lifetime & I am 63 years old. I am a single female with only one car that is now a safety risk to drive because of Ewald body shop in Cudahy.

Repair Quality

My car repair was a full 3 week ordeal with the service lead changing my pick up time 6 times. At pick up I found my side mirror toggle switch & car alert was not working & this was new & they forgot my mud flap. I let him know right away about this & informed him that my car was also pulling hard to the right which was new since bringing my Subaru Outback to your body shop. My car was drive-able after the accident & I drove it until I dropped off my car so I knew this was new. I brought my car back to your shop & I was told my car was pulling to the right because of a tear in the right sided cradle arm attached to the frame. I then was told that was not the problem & that it was the alignment of my back tires. I was told my insurance would not cover either. I asked for a quote for repair & was told they could not quote me a price??? I was also told they do not know how to fix a rear suspension on a Subaru because it does not have struts??? I picked up my car with extreme frustration that it was not fixed & for the lack of competence to fix my Subaru. My name is Debra & my number is *** *** ****.

Customer Service

Likely to Recommend

Repair Quality

Nice

Customer Service

My Experience

Evan is awesome to work with!

Likely to Recommend

Repair Quality

Customer Service

I would actually rate it as an 11

Likely to Recommend

I am very pleased with the outcome of my vehicle and the customer service received from Evan.

Repair Quality

It was done in a timely manner.

Customer Service

Evan was very polite and knowledgeable in giving me information.

Likely to Recommend

Repair Quality

Customer Service

Evan was great to deal with. He made it a efficient good all around experience.

Likely to Recommend

Repair Quality

Did more paint damage, left ruined old tire in trunk, made me buy a new headlight bulb when the only issue was the fuse. They fixed the new paint damage. After taking additional PTO from work, they took back the old ruined tire. After calling for a week, the money was refunded for the unneeded headlight bulb.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great communication and good work!

Customer Service

Very nice and called frequently with updates

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Repair Quality

Customer Service

Repair were finished completely, and on time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

they didn't do the job wright tlhje first time. Had to take it back second time the job was done correctly. The manager'' s were very nice. It cost me another 60.00 for the rental car . they paid for the cost of the rental car. If the job was done correctly the first time the extra expense would have been avoided.

Likely to Recommend

should have been taken care of the frist time

Repair Quality

after the second time the job was done fine. you paid for the rental car , but it cost me another 60.00collars for the extra insurance. Frist time you had the car for 11 days and did not due it wright. it took a 2 second time 4 days to due the job. both managers were friendely to work with.

Customer Service

customer service people weere fine

Likely to Recommend

Repair Quality

Repairs took more time than qouted

Customer Service

Romon was excellent

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Wonderfully done

Customer Service

Very approachable, communicate well and treated me with great respect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean