Executive Collision Center
In operation 52 years.
Executive Collision in Wallingford, CT treats the needs of each individual customer with paramount concern. Whether you own a domestic or import, car truck or SUV, you want your vehicle looking like new, today and in the future. The keys to a successful auto body repair collision repair center are quality and service, the kind of service that brings our customers back the next time they need a repair. While it is doubtful that a vehicle repaired at Executive Auto Body Repair will need a warranty repair, we set your mind at ease with a Limited Lifetime Guarantee. Our Guarantee is simple... Our work is guaranteed for as long as you own your vehicle. We'll be happy to offer you shuttle service to your home or work, if you choose not to take a rental car. Allow us to demonstrate our commitment to excellence! Our experienced service staff are eager to share their knowledge and enthusiasm with you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
VERY SATISFIED
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Auto body shop had our car for 15 days. Unacceptable. Nor did anyone ever call us to explain the delay.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
I was Frustrated with the amount of time and how unsure they were with date done.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I was frustrated bc it seemed as though they did not understand that I did Not live in the area so I needed an estimated time of pick up but they never seemed to know
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was fantastic. Friendly and helpful, even walked me to my car with an umbrella after it started raining.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
The error message about the start/stop system still has yet to be fixed. I texted you guys, and left a voicemail about it and no one has called me back yet.
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
No one ever called with updates
Returned Clean
My Experience - 0.0/5.0 -
It took three weeks to repair the glass and minor dent on molding. Even after 3 weeks, newly installed glass had a deep scratch with several other minor scratches. Also, on up/down of the glass there was a strange sound. Maybe something inside is scratching the glass and making squeaky sound. The guy who was inspecting with me noticed and told me they will replace the glass next week. I am highly disappointed and frustrated.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Delayed, Installed faulty glass, glass was being scratched on up and down.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Not your fault on how All state dictated what parts to be used.
Customer Service - 5.0/5.0 -
Appreciated everything being setup as far as rental car and the frequent updates on progress.
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would first investigate whether the Auto Body shop would provide a loaner car.
Repair Quality - 3.5/5.0 -
The quality of workmanship was 10+. However, I was told that the job would take 2 days. Instead it took 3 days. I could manage 2 days without a car, but having to go an extra day without a car was a hardship. I would have appreciated a loaner car.
Customer Service - 5.0/5.0 -
Friendly atmosphere
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
Anytime I called, the phone continues to ring and I wasn't given as many updates from the shop as I had to wait to hear from my claims manager.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Good communication
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Again timing is overall still pretty good but given the circumstances I would not return. Going to the jeep dealer is better quality.
Repair Quality - 3.5/5.0 -
Timing was good. Workmanship and quality control certainly leaves something to be desired.
Customer Service - 4.5/5.0 -
Customer service was overall good.